Spectrum Store

Category: Internet service provider

Address: 27001 US Hwy 19 N #2039, Clearwater, FL 33761, USA

Phone: +18668742389

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Matthew Fields

Jul 15, 2022

I LOVE WAITING IN LINE 2 AND A HALF HOURS ON MY ONLY DAY OFF TO RETURN A MODEM THAT WAS SENT TO ME EVEN THOUGH I'M NOT A CUSTOMER, IT'S MORE FUN THAN GETTING YOUR ROCKS OFF WITH A GIRL Nationalize internet service as a public utility.

Jeremy IsMyName

May 28, 2022

I spent a ridiculous amount of time simply trying to return a piece of equipment. Apparently you're supposed to sign in at a kiosk in front. Nobody made the customers aware so a few of us stood around waiting in line for quite a while until another customer was able to explain. The staff should have been the ones to explain that everyone needs to sign in on the kiosk. Wasted a whole lunch hour just trying to return a modem. I'd avoid this place unless you absolutely MUST go in there.

Ana-Maria Carnesoltas

May 18, 2022

We're it not for not having another cable provider where I live, I would have dropped Spectrum a long time ago. Prices jacked up ever year. Almost doubled since 3 years ago. Equipment has to be changed frequently because being refurbished it keeps braking down. Got 1 star only because staff is nice. But company socks n it lies n steals from the public. STAY AWAY IF U CAN!

Mark Keene

Mar 4, 2022

I always go to this location and they always make sure I leave satisfied. I had Sam work with me this time and he’s the best at costumer service. I ran in late after they closed and instead of turning me away he made me feel like I wasn’t an inconvenience. I wish more employees were clones of Sam. He definitely sets the standard for how a customer service rep should be to thief loyal customers. I’ll be back to this location and I recommend this location to everyone in the Clearwater area. Ask for Sam lol

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Questions & Answers

When is my cable/internet coming back on.....weren't you prepared for the hurricane.. only saw two trucks today and bith were sitting the parking lot at Panera

Lori Luoma | Aug 27, 2018
Tom Maika | Aug 26, 2020

Have to nap SOMEwhere...Cant Do it in a customers livingroom now Can we.?

We live in Easlake Woodlands Condo 7 when will we have cable again?

Chris “chris” Hy3tu35y3 ut 4y | Aug 27, 2018
Michael Robinson | Aug 27, 2018

No, not in God's lifetime!

Can equipment be returned in Clearwater when you live in Plant City

Bonnie Bolweg | Aug 27, 2019
K. Jordan | Aug 27, 2019

Yes. You can return to the Clearwater location.

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If I just go new dvr three month ago do I have to change them to get digital programs

Roger Reynolds | Aug 27, 2018
Michael Robinson | Aug 27, 2018

No. The new. setup is for customers who didn't have a box.

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How do I set up guide on tv set

Ally Gambrel | Aug 27, 2019
Jeff Paul | Aug 27, 2019

Are you trying to do this without a caller box,? If so, it won't work. You need a cable box. Spectrum went 100% digital last October. Once you have a cable box, just press the guide button.

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Can I make an appointment for tomorrow morning (Wednesday) around 10 A.M. to pick up an HD box and remote for expanded TV service at my home?

Jim Roberts | Aug 27, 2019
Teresa Jimenez | Aug 27, 2019

I'm not really sure about that sorry

can you drop off a cable box here? If not, where please?

Craig Franklin | Aug 27, 2019
Bev Young | Aug 27, 2019

Yes. And also you can pick up replacement equipment

Can you make a payment here

eugene struzinski | Aug 23, 2022
Randy Rienth | Aug 25, 2022

Yes

Can I drop off my equipment at any location in Florida or does it have to be near my current home?

Ron Leins | Aug 26, 2021
Kathy Spooner | Aug 26, 2021

Any location

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Can I exchange a remote at the Westfield location?

Ricky D | Aug 26, 2020
Laura Strong | Aug 26, 2020

Absolutely

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We were at the end of your system... physically, so we had switched to FIOS. Has your service in PALM HARBOR improved, or will I be wasting my money going back to Spectrum.

Kristin Hoeschele | Aug 26, 2020
Kristin Hoeschele | Aug 26, 2020

Our problem is that we were physically at the end of their cable, so we got vad reception. They have not changed the routing of cables, so we would still be at the end of their transmission. I asked them if they have updated that system, and they have not. Thanks for taking the time to reply to my query.

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how do i get spectrum cable on my lap top

Paul Ousley | Aug 26, 2020
Etienne Jehl | Aug 26, 2020

You need to pay and there are the worst cable companies to have in you home you cell phone can directly toll you who to use cheap of bright house

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my phone service is out Dunedin is there a reason for this

Jay Archer | Aug 26, 2020
marsha goldstein | Aug 26, 2020

With the storms and breeze there have been some intermittent problems with service

What does the small white arrow on some listings in guide mean. Thanks.

Nancy Scott | Aug 27, 2019
Coach Zee | Aug 27, 2019

Clarify..

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is the connection out again on Sandkey?

Nancy Hoopes | Aug 27, 2019
Tony Alford | Aug 27, 2019

I don't know I don't live there but I visit there so I don't know the answer to that question

I'm moving here locally. I did the transfer of service and it's ready. My question is what am I supposed to do with the hardware?

Brenda Mercado | Aug 27, 2019
Michael Robinson | Aug 27, 2019

Call them to find out.

how do i sign in for live stream tv

Christine Marriott | Aug 27, 2018
Michael Robinson | Aug 27, 2018

If they know. Call them and find out about it.

what are your hours today

James Stewart | Aug 27, 2018
Michael Robinson | Aug 27, 2018

They are open but are they doing anything? Call or check the website. I know they are open until 5 pm for sure.

No internet or tv

Cal Simon | Aug 27, 2018
Michael Robinson | Aug 27, 2018

Call Spectrum to find out. I have no idea what the problem is.

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Why is the guy late for our appointment? We need the Internet and phones back on asap.

Carla Tomlinson | Aug 27, 2018
Kessia Eugene | Aug 27, 2018

They were days late for my appointment and their customer service stinks. Good luck

I need a new remote for my cable box. Where can I get one? Thanks

Shirley “SheShe” | Aug 27, 2018
Michael Robinson | Aug 27, 2019

Local Spectrum office.

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