Address: 822 Westport Rd, Kansas City, MO 64111, USA
Phone: +18167538181
Sunday: 10AM–10PM
Monday: 7AM–10PM
Tuesday: 7AM–10PM
Wednesday: 7AM–10PM
Thursday: 7AM–10PM
Friday: 7AM–11PM
Saturday: 8AM–11PM
Stefan Swanlund
This place was a dive. The person taking our order at the stall was impatient and couldn't hear us. Our Onion Rings tasted like Mini Donuts which was weird. When I grabbed my shake they didn't put the cap on right and it came off and the styrofoam fell apart, and all the ice cream fell onto my foot, got into my shoes and messed up our car. Much of the staff congregated on the places to sit down outside so no customers could use that area. Worst experience I've had at a fast food place.
Ivy Wiens
I’ve been here several times and every single time they’ve screwed something up on my order. A couple times I can understand, but I have never received an order from here that had all of my correct items. Service is insanely slow as well so expect your food to arrive lukewarm at best and any ice cream or slushes melted. Some employees are polite, but most are dismissive and outright rude for no reason.
Rachael Hufford
Wish I could leave Zero Stars since the amount of interaction I got in the drive through lane was literally zero words. I was in line for over 10 minutes. Three of which were at the speaker. I was never acknowledged, so I thought perhaps their speaker isn’t working. So I pulled forward. After waiting on another car already at the window for about 5 minutes, it was my turn. Once at the window, no one said hi or came to the window, though I did make eye contact with one employee. I waited about 2 minutes before leaving. I understand being busy, but you can take a few seconds to say Hi and maybe another 60 seconds to take the order. Awful.
Jaylena Bartholomew
Ordered some popcorn chicken before close. Didn't open the bag til I was home, to realize my chicken wasn't fully cooked. Still pink in the middle. I tried calling multiple times right around 10 when they were closing. Nobody answered, eventually took the phone off the hook. Even while I was there I received poor customer service. Edit: stopped in again to give them another chance. My burger was over cooked and is hard as a rock.
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They change the menu every now and then. If you don't see something on there its probably was a limited of time only. Best to be sure and ask a carhop who will definitely tell you the price before ordering
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