Macy's

Category: Department store in Union Square, San Francisco, CA

Address: 170 O'Farrell St, San Francisco, CA 94102, USA

Phone: +14153973333

Opening hours

Sunday: 11AM–8PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–10PM

Saturday: 10AM–10PM

Reviews

Marc Higuera

Apr 19, 2022

Parking was a bear but other then that the wife had a good time with what they had to offer. My wallet con prove that:) We went to the she and makeup area they had plenty of staff that day to help customers out. Good day.

Mack Henry

Apr 8, 2022

Great customer service! Sales person Chad measured my feet with their amazing machine and asked me what foot issues I was concerned about. He recommended which shoes and insoles to consider without being pushy. I had the best shoe store experience ever, took my spouse there the same day, and plan to be back for my next pair of shoes. Keep up the high quality service - great job!

Danielle Johnson

Dec 27, 2021

Our first time going to this Macy's and it reminds me of the ones you see in the movies. I love that they conveniently have food here and all the Christmas decorations were so pretty. We even got to get pictures with Santa with no wait.

Arppit Pradhan

Dec 12, 2021

Cool place, definitely different clothing collection then rest of bay area. Finding Man rest room challenging(it's on 3rd floor ) hidden behind piller

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Questions & Answers

Macy's Is there a RETURN sticker to return or exchange? What if it's a gift from someone can I exchange? Also you have an app that can be used for I store purchase and check out. How does that work?

Ayman Amadeus Shehadeh (Amadeus) | Aug 27, 2019
Ian Zman | Aug 27, 2019

Your item should have a sticker to either return or exchange, even if it's a gift. The app? Not familiar, you need to download and play with it.

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What's your return policy if I don't want a clothing item and have no receipt?

Chamarsie Breed | Aug 27, 2018
Tev Lee | Aug 27, 2018

You can return for store credit. Note: without a receipt Macys will give you the item's lowest price within the last 90 days. Sometimes, if you paid using a Macy's credit card they can find a record of your original purchase. I would suggest bringing the item to the store to see what they can do.

How do you park at macys - is it free or do you have to pay? Driving in from out of town

Carlos A. | Jun 27, 2022
Robert Cunningham | Jun 27, 2022

If you go to customer service on floor one, they will give you credit for parking.

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Is Macys San Francisco having a Spring Flower Show this year 2022?

Ninette Larson | Apr 28, 2022
Oscar Daniel Robles (Wit da BuiZz GoOd Hand's) | Apr 28, 2022

Have no clue

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Is there a swimwear department at this Macy?

Helen Nguyen | Aug 26, 2021
Marquest Bibbs | Aug 26, 2021

Yes

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Are fitting rooms open?

Janira De Leon | Aug 26, 2021
Artur | Aug 26, 2021

Yes they are

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Where is the mens department

Dante Medori | Aug 26, 2021
Florida Keys | Aug 26, 2021

In the store

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Are there any extra discounts?

Claudia Coosemans | Aug 26, 2021
FreddC | Aug 26, 2021

There are very good discounts almost in all departments 👍🏻

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Where is the Men's Department?

Dante Medori (Dantelevator) | Aug 26, 2020
banji adewale | Aug 26, 2020

Mens is on the 5th & 6th

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Online shopping application

Zarmina Saleh | Aug 27, 2019
Jeroen v V | Aug 27, 2019

What is your question?

What brand name bag is most useful?

Angela Tsui | Aug 27, 2019
Yvonne Low | Aug 27, 2019

Brand doesn't determine useful. The types does. And depends on what use you want it for

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Is lost prevention working today

Karrese Rox | Aug 27, 2019
randy barnhart | Aug 26, 2020

Everyday, every hour... stay away

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Are there plans to close Macy's at Union Square?

James Coley | Aug 27, 2018
Nelson Flores | Aug 27, 2018

Not at all. Macy's at Union Square is an iconic and ideal place for people in San Francisco.

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long sleeve white cotton t shirts

ronald davis | Aug 27, 2018
Mac Vee | Aug 27, 2018

Yes many designer's to choose from

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Is masyes San Francisco closed before 5 pm ,or just the Black Friday offers will start at 5pm today?

Nadia A | Aug 27, 2018
quick to listen | Aug 27, 2018

No there not close at 5 for sure

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when do i open macys in union square?

Fernando Gallo | Jul 27, 2022
Jerry Z | Jul 27, 2022

10:00AM

Is there parking fee?

John Doe | Aug 26, 2021
Patricia Wooley | Aug 26, 2021

Unfortunately the SF downtown Macy's doesn't offer parking, and street parking is limited I would suggest using Public Transportation, or near by Parking lots.

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How can I track the delivery of my shoos?

Douglas Linares | Aug 26, 2021
Jovan Kun | Aug 26, 2021

They usually send customer an email if they ship the merchandise and include the track#

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Were an I find my shoes in coach jewel kitten heel logo studded booties

Ina Brown | Aug 26, 2021
Bill Shippen (Bill) | Aug 26, 2021

I'd call your local store and ask as I have no idea about how to answer your question. Good luck!

Are fitting rooms open?

Sarina Madan | Aug 26, 2021
Rodney Eugene Jones | Aug 26, 2021

Yes.

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I purchased an air fryer and it is not what I expected. There is no return label although I do have the Mach's receipt. How may I return this for credit?

Lynn White | Aug 26, 2021
CAROL Mitchell | Aug 26, 2021

Yes

Where are the men's clothes?

Dante Medori | Aug 26, 2021
Zachary Green | Aug 26, 2021

On the 4th and 5th floor is accessible from either side elevators.

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Do you mail orders or can one only pick-up?

Diana Goldstein | Aug 26, 2021
eMMA corene MASON | Aug 26, 2021

Good

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Is your store open and what are the hours for today. Thank you Pamala D

Pamala Deffee | Aug 26, 2020
Jake Stacks | Aug 26, 2020

11am -7pm

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Can i shop right now inside or Is it only Curb pick up??

Dennis Reyes | Aug 26, 2020
Marilyn Windfeldt | Aug 26, 2020

You are able to shop inside. Mask required

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Do you have free parking?

monica arena | Aug 26, 2020
OMJI SHAH | Aug 26, 2020

I'm sorry there is no free parking

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are the Christmas windows lite up until the store closes?

Veta Jacqulin | Aug 26, 2020
Billy Tan | Aug 26, 2020

YES

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Is macys a men store?

Arun Iyengar | Aug 26, 2020
Elisabet Diaz | Aug 26, 2020

There is a plant with brand Corners for men👍. You find everything there, and very well exposed 😉

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When is the tree lighting

Tony Rutchena | Aug 26, 2020
Faramarz فرامرز Akbari | Aug 26, 2020

Yes it does at certain times

We're scheduling a shopping excursion Saturday, December 7, 2019. What time will you open?

Raynette Castillo | Aug 26, 2020
Shiyo Díaz | Aug 26, 2020

Check the website.

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Can I return a pair of pants I bought in union square store to serraminte centre please?

Helga Jones | Aug 27, 2019
Jose j. Paz II | Aug 27, 2019

So long as you have receipt , policy should be on the receipt and online

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Is there alcohol in San Francisco Macy's?

Yukie Tanaka | Aug 27, 2019
Surbhi Verma | Aug 27, 2019

No, they don't have alcohol. But you can buy drinking accessories.

Does this location have a maternity section?

Daniel Browning | Aug 27, 2019
Laprell Green | Aug 27, 2019

Yes

Hello, do you have wheelchair service for clients?

Gilda Maria Vergara de Centeno | Aug 27, 2019
Robin Wilson | Aug 27, 2019

I am sure they can accommodate

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Do they sell 7 for all mankind jeans for men?

Roisin Umphress | Aug 27, 2019
عدنان الرماحي | Aug 27, 2019

Yes and they have excellent merchandise Alramahi

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airbrush-makeup-kit

Chasity Harris | Aug 27, 2019
Lisa W | Aug 27, 2019

I am not sure if Macy's sells an airbrush makeup kit. Sorry

Matt in Mens Shoes did a great job under a lot of pressure. Macys needs to add one more staff there.

Jonathan Mesingerj | Aug 27, 2019
Kıvanç Dalgıç | Aug 27, 2019

It's a wrong place to suggest or request .Write for Macy's customer care and leave your suggestion there

Men's store where is it

Victoria Costello | Aug 27, 2019
edgar allan eslava estevez | Aug 27, 2019

5th and 6th floor

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How can I apply for macy's

Mimunah Shaie | Aug 27, 2019
Micheal Dietz jr | Aug 27, 2019

You may be able to go and apply at Macy's either by walking in or by going online

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Hi! Do they have clarisonic Mia 1 and 2 in there? I await your response. Greetings Maria

Maria Victoria Orsi | Aug 27, 2019
saint just | Aug 27, 2019

No, they don't carry that product

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Return of clothes with receipt to Macy's store?

Mradula Kamat | Aug 27, 2019
Fred Jen | Aug 27, 2019

Yes, you can do it.

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Are there electronics here?

Colin Moy | Aug 27, 2019
Alejandro Rechnitzer Mora | Aug 27, 2019

I can see only Smart watches.

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Is parking free

Coffeegma | Aug 27, 2019
Jesus Pena | Aug 27, 2019

There is parking lot across from Macy's store on union square

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Does Macy drug test

MISS Vernell | Aug 27, 2019
Manny Erfe | Aug 27, 2019

I'm not sure. But I'm going to assume that they do.

HELLO I WANTED TO KNOW IF YOU SELL ROLEX WATCHES ???

ricardo espana | Aug 27, 2019
Todd Ganos | Aug 27, 2019

No. DeVon's de The Summit

Do have Eau De cartier cologne In store.

A Google User | Aug 27, 2019
Shlo Mo | Aug 27, 2019

Usually not. Nordstrom has

Where's the employee entrance?

dejuan love | Aug 27, 2019
Jatish Shah | Aug 27, 2019

No idea. I am not an employee.

When the item price says 25% when using Macy's card or pass does this. Earn a visitors pass? I purchased a jacket yesterday but the assistant said not visitors pass

Anne Gray | Aug 27, 2019
Surbhi Verma | Aug 27, 2019

If you're referring to Macy's card for discounts, you can apply for one only if you live in the states and have a social security.

How long is the wait for alterations?

Meghan Moriarty | Aug 27, 2019
Deidra Mack | Aug 27, 2019

On the spot usually

Can I return clothing to a different store location? I purchased dresses in Hillsdale but would like to return them to the SF Union Square location.

sherry lee west | Aug 27, 2019
Stacie Smith | Aug 27, 2019

With a receipt, very east. If tags are on, and ID, should still be possible with a credit.

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what time is open in union square sf?

Qiping Fan | Aug 27, 2019
Ian Zman | Aug 27, 2019

Store opens at 10AM

what are the store hours

Eva Kelley | Aug 27, 2018
Harpreet Singh | Aug 27, 2018

10 to 9 everyday except 10 to 8 Sunday

Is there a bridal gown boutique in the Union Square locale and do we need an appointment to view dresses ?

Ronnie Schneider | Aug 27, 2018
Claudine Bingham | Aug 27, 2018

I didnt see one but you can check on the 4 floor

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Is there a lost and found in macys

KB Szeto | Aug 27, 2018
Michelle Logan | Aug 27, 2018

There is a customer service desk on basement level, right before you enter post office. If not there, then I would check with security.

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Is there still a parking garage on the south side of Macy's Union Square

Mary Newton | Aug 27, 2018
אריאל טיסון | Aug 27, 2018

Yes

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Do you offer tax free shopping to Oregon residents? Thank you

Monique Lefferts | Aug 27, 2018
Joseph Cheung | Aug 27, 2018

No. If you purchase something in California, you'll be required to pay California sales tax.

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Does the store have bags storage?

laura ARZAVE | Aug 27, 2018
Sulaiman S | Aug 27, 2018

Yes

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At the basement there is a Subway store. Does anyone know the store beside subway it sells smoothies. I am trying to get hold of one of the lady that works there. Thanks.

Edward Yturralde | Aug 27, 2018
Natasha Kanhai | Aug 27, 2018

Jamba Juice?

Do you have Levis

Angela Fitz-gerald | Aug 27, 2018
Nelson Flores | Aug 27, 2018

Yes... good prices but the quality is not the same as at Levi's store on Market Street

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Do you alter suits not bought at Macys?

Daniel Sherman | Aug 27, 2018
Johnny Ma | Aug 27, 2018

Some Macy's offer alterations, but its a rather steep price. They send it out to their tailors, takes a while too.

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Is this center, the biggest one in SF city?

Sanjib Guha | Aug 27, 2018
Raul Campos | Aug 27, 2018

ITS actually the second biggest Macy’s the biggest one being in Herald Square NY

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Do u have fibit clip?

Zen Jao | Aug 27, 2018
Roberto Roman | Aug 27, 2018

Look on line or call Macy's

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need email address

Arvind Agrawal | Aug 27, 2018
Michael Jang | Aug 27, 2018

Google it dude

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i need email id

Arvind Agrawal | Aug 27, 2018
C Productions | Aug 27, 2018

Call them

If I pick up my item which i order on-line, how many days you store my items?

Song Hee Choi | Aug 27, 2018
Raul Campos | Aug 27, 2018

7 days

If I purchase men's suit. How long does it take to get alterations done?

Gail Carter | Aug 27, 2018
Robert Urowsky | Aug 27, 2018

For simple alterations, most department stores need about 3 business days. Not all of them have alteration services weekends. If this is too short a time frame, you can request a rush though it may not help.

Hello Was really interested work for Macy's Store seasonal and part time.If I should come there do I go ro the Human Resource ?

Penelope Branner | Aug 27, 2018
Raul Campos | Aug 27, 2018

Just apply online Human Resources will tell you the same thing

When can I come in for an interview and start asap.Have worked for the company years ago in jewelry department.Would love to work with your company again annoyed Seasonality position.

Penelope Branner | Aug 27, 2018
Natasha Kanhai | Aug 27, 2018

You will need to fill out the online application and submit. They'll contact you for the interview.

I would like to know if I can park in the Macys store during shopping hours

richard guitche | Aug 27, 2018
Natasha Kanhai | Aug 27, 2018

Yes you can validate your parking for the public garage across the street for discount parking if you have a Macy's card. With different locations closing I don't know if they'll discontinue that perk or not

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Do they have Christmas part of the store up yet for shopping holiday lane

Ashley Hoare | Aug 27, 2018
Tev Lee | Aug 27, 2018

It is December. Currently, they do!

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