UPS Customer Center

Category: Shipping and mailing service in Van Nuys, Los Angeles, CA

Address: 16000 Arminta St, Van Nuys, CA 91406, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 10AM–2PM

Tuesday: 10AM–2PM

Wednesday: 10AM–2PM

Thursday: 10AM–2PM

Friday: 10AM–2PM

Saturday: Closed

Reviews

P W

Jul 12, 2022

They have become just as bad as fedex.. -had 5 packages that were sent back to sender real fast -the guy at the store was clueless to where the package or driver was -the driver claimed the home is abandoned when its really under construction and i had a package already delivered from another company -the driver never even entered the gate to attempt delivery and did not leave a info notice for me to change my delivery... Irresponsible and a very unpleasant experience.

Scott S

May 28, 2022

UPS is horrible most pathetic delivery company ever. They continuously drop off packages at my house that are not meant for me. I have called them over and over and I still get them. Now I just throw them in the trash. they leave them in my driveway when I am traveling which marks my house as being vacant for the time. I am contacting an attorney to file on several issues.

David Breslow

May 23, 2022

This is a terrible office. Their hours are horrible because who even has the opportunity to come between 10 am - 2 pm unless they don't have a job or had to arrange something with their job to come and then be told they need 3 or 4 different kinds of identifications to pick up a simple package. I'm picking up an envelope, not accessing the depths of medical and government records. Not to mention when you go to pick something up it may not even be there because the package is still on a truck, even though their failed attempt at delivery was days before going to the office.

Yuki Nato

May 2, 2022

Please don’t route any packages to this office. They never tried to deliver my packages, it happened many times when I got orders from amazon and retail stores, they just make me to pick up my packages at their office and the business hours are so weird, 10am-2pm weekdays and closed in the weekend, I’m literally unable to go for a pickup any day of the week

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Questions & Answers

Do you ship wine?

Mariela Murphy | Aug 26, 2019
CC DB (An equal element of) | Aug 26, 2019

give feedback on that answer please.

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Hours on Saturday

Bonnie Roth | Aug 26, 2018
Adam Walczak | Aug 26, 2019

Open Saturday at 10 am NOT 8 am as shown online.

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Is there a local number I can call?

AAwnings of Distinction by Marine Awning | Aug 26, 2018
Jd DaDude | Aug 26, 2018

I called the old phone number and it rings and left a msg....mean ups lady called security when I asked a few times about the local van Nuys phone number...she is a mean ups supervisor and she does not wear the ups... uniform, very mean lady

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How am I supposed to get my package if I work full time job from 8 am to 5 pm ? Halloooooo ?

Hayk Ovchiyan | Feb 26, 2022
UPS Customer Center | Feb 26, 2022

Hi Dayk, For further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook, Instagram or Twitter @UPS.

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what is ups direct number the number i called wont connect to a person it just says package delivered,, i have experince that a lot from ups.

miss gee | Sep 29, 2021
UPS Customer Center | Sep 29, 2021

Hello, we would like to assist you with this. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

How can I transfer from ups van nuys to ups sylmar?

Pancho Villa | Aug 25, 2021
UPS Customer Center | Aug 25, 2021

Hello, please contact us with your inquiry via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp. Thank you.

Does anyone know the van nuys ups preload office number. Not customer service the the preload office ,#

Pancho Villa | Aug 25, 2021
UPS Customer Center | Aug 25, 2021

Hello. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp. Thank you.

Why are UPS drivers pretending to try to deliver packages.

D J | Aug 25, 2021
Irina Cherneva | Aug 25, 2021

I had an experience when I recieved a damaged box with missing item inside. Of course I failed a claim and after that I see that UPS tries to delivery me something under the same trucking number. Later I saw a mark DELIVERED. It was nothing of course as I assumed. Millions attempted by chat, email, phone person try to figured out what's going on with my claim. Nobody cares at all. Only after my message in Facebook I finally recieved a call from Damaged Group. In the end they sent all information about a result of investigation to a sender and no one notification to me. I initiated all processe and I didn't receive answer. They sent all results about investigation to shipper who said me I don't care about your parcel either you recieved it or not. Perfect work!!!

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Can I apply for a job on site (like back in the good ol days) cuz I can start that day I go.

Josue Mendez | Aug 25, 2021
Trino Burgos | Aug 25, 2021

Not sure but HR is definitely there. Worth trying.

Are they closed for lunch?

Dan Roberto | Aug 25, 2020
Rob Cabrera | Aug 25, 2020

No. Someone will help you between 9:00 am to 5:00 pm, Mondays thru Saturdays.

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are you closed for lunch?

Dan Roberto | Aug 25, 2020
D.A. Pelton | Aug 25, 2020

UPS is not closed for lunch.

What's the official ups name for the hub?

Noah Mayo | Aug 25, 2020
Cesar Sazo | Aug 25, 2020

I think it's just Van Nuys hub because the other one around is in Sylmar

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What’s Athena jumber For Himan reasource

luis nunez | Aug 25, 2020
Valli Aman | Aug 25, 2020

I have absolutely no idea what you are talking about

How can I get a hold of HR?

Manny Q. | Aug 25, 2020
mark shea | Aug 25, 2020

Go there directly. They are located in the same building

Are they open on Saturday ?

Shalon Tittle | Aug 25, 2020
The Magnificent | Aug 25, 2020

Yes

what is cut off to ship a package UPS red

Terry Saucier | Aug 26, 2019
robyb igodan | Aug 26, 2019

local UPS closing time of 7pm

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Open on Christmas Day?

Sander Schwartz | Aug 26, 2019
mark shea | Aug 26, 2019

Nope

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Can we ship alcohol instate California

A Google User | Aug 26, 2019
Daniel O | Aug 26, 2019

I believe so

Has anyone delivered a unit here

Lychelle West | Aug 26, 2019
chris cratch | Aug 26, 2019

I'm a retired ups driver from ups in van Nuys. This location is amazing. Great people

What time they close

Araceli Diaz | Aug 26, 2018
Manuela Benavides | Aug 26, 2018

6:00 pm

I need to pick up package that is being held. What hours can I pick it up?

mike williams | Aug 26, 2018
Seabee_Vet_99 (TFM) | Aug 26, 2018

Google for hours

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What’s there number? The 1800 isn’t there direct number?

Michael Osorio | Aug 26, 2018
Mihir YouThere Shah | Aug 26, 2018

There is no direct number to this location. You will either have to call the 1-800 number and ask to be transferred, or physically go into the location for any inquiries.

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Is there a local phone number for this customer service center?

Kayt Ridgley | Aug 26, 2018
Kayt Ridgley | Aug 26, 2018

I know! They are holding 2 packages hostage and I want to know if I can pick them up. They arrived there almost 60 hours ago and it doesn't look like either one will be delivered today.

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