Address: 1201 Florence Blvd, Florence, AL 35630, USA
Phone: +12567676598
Sunday: 7AM–12AM
Monday: 7AM–12AM
Tuesday: 7AM–12AM
Wednesday: 7AM–12AM
Thursday: 7AM–12AM
Friday: 7AM–2AM
Saturday: 7AM–2AM
shelby tidwell
Arrived about 20 mins before they opened. Gentleman at the drive thru informed me of a 10 am opening. The sign on the building said dining room opened 8am-8pm. 10 am hit walked inside was informed that the drive thru is only opened at 10 am. Went outside took a picture of the dine in hours. The same gentleman who told me thru drive they opened at 10am and also who told me the dining area was closed, came out side took down the dine in sign and told my sister not to take pics that the sign was old. The Krystals sign showed 10 am it opened. Explained that he told my sister and me that it wasn't his problem it was old signs. That it had nothing to do with him. He was cussing at us bc we took pics. Did not get any food there. Absolutely rude, disrespectful, and inaccurate. Doubt if they could cook the burgers correctly without an excuse.
Vector 351 (Vector351)
Worst Krystal I've ever been to. My wife went through the drive through had waited over 30 MINUTES for iur food. She said ONE person was working inside. I don't know why this location is even still in business. Horrible service!!!!!
Thomas Echols
I always had a bad experience I come to order 24 Krystal’s add mayo with cheese and they can’t cook that. There understaff but there isn’t anyone in drive thru line or anything what’s the deal.
Jon Wilson
I've been twice over the last 2 week's, employees inside but never took my order.( once at breakfast, the other in afternoon) went today.ordered and was told at the window to drive around so they could serve others. They're was no one behind me, so I went to BK. Love Krystals but not service.
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There is a number on the drive thru window or on back of receipt to tell about your experience there. I would try that. Hope that helps.
Krystal on Florence boulevard is totally unpredictable. I've gone through the drive-thru at that location at times and been told it would be 30 minutes before I even get my order. For a restaurant of its type that's totally unacceptable. Krystal has managerial problems no doubt. They also have problems hiring enough employees because they're trying to get by on a skeleton crew as it is so when they lose an employee or fire an employee they have nobody but the manager to run the business so they have to shut down. In my opinion the best thing Krystal could do is close the Florence location, where it is now, and build a new somewhere out toward Killen but as it is if they continue this up I doubt they'll be in business much longer in the area at all. Unless the new company is willing to stop the restaurant with enough employees however a new restaurant's not going to help them. They need policy changes and to hire more employees at least that's my opinion.
5:00AM Until 11:00AM Are The Breakfast Hours ! Hope This Helps !
No
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