Zaxby's Chicken Fingers & Buffalo Wings

Jf

Not the Zaxbys I remember. I am from up north and enjoy coming to Zaxbys every time I’m in town. I definitely notice lower quality ingredients now. Chicken was very dry and the fries weren’t cooked all the way. The only thing that didn’t taste different was the Zax sauce

Robert Pooler

I ordered 10 wings "tongue torch" . One bite, there was zero spice and mucus-like covering. The aftertaste was just nasty.

Will

Literally waited in line for 10 minutes, was 3 cars away from the order taking screen. Then some kid came out with an order taking kiosk in her hands, I didn't know what I wanted because I hadn't got to the menu yet and they don't have a full menu on their little flier. So instead of being able to pull up to see the full menu I had to go to the end of the line again, to look up the menu online, and it was another 20 minute wait until I got to the window.

Ron B

Front counter staff very nice, food average compared to other Zaxbys. I've been eating at Zaxbys since it's founding in South Carolina, 2-3x per week for over a decade. I travel so I eat at locations all over the southeast regularly. The issue I have with this location (and one other near here) is Manager attitude. I always ask for "all flats" on my wings and out of an estimated 30 locations I've visited, this is the only one that refuses. I'm ok with the refusal actually, it's their prerogative I suppose. There problem is that each time the cashier asks for all flats, I get a glare from the school or Manager they ask. I don't get a no, I get a glare. When my food comes, the cashier has to tell me they denied my request. They could just say it up front instead of giving attitude and simply refusing. I've been here about 5x and it happens every time. I keep forgetting which Zaxbys does this so I end up coming back... Why just this Zaxbys?