Navis Pack & Ship

Karyl Brandvold

Just received a painting here in AZ shipped from San Francisco. We were really worried - 5'x8' and a long ride. But the packing done by Navis was outstanding! There wasn't a chance of any damage, that's how great the packing was. I recommend Navis wholeheartedly! All is well!

Richard Langhammer

What an absolute scam of a business. BEWARE!!! Was dealing with the rude and belligerent John Sandhu, the Customer Solutions Manager aka the Owner of Navis. I was quoted $988.00 to ship a Pinball machine from Los Angeles to Oakland. Which by the way, is an insane amount of money to ship a pinball machine. Yet, I was on a schedule and needed to have the pinball machine picked up in a timely manner. Then I get a text from the seller stating that Navis wants to pick up the pinball machine in a pick up truck? Excuse me? Long story short, a week and a half after contacting Navis I get an email AFTER they pack the machine telling me the price is now $1468.90 . What happened to the original shipping quote? And if I had a problem with it, they will put it on another truck carrying another load up to the Bay Area. 'If' John Sandhu could find one. Sometime in the next couple weeks. For $988.00 . I CANCLED the order. Now they want to charge me $380.00 for the shipping pallet that they tied it to. Hell no! Sue me, a------e! I called NAVL. They are picking the machine up tomorrow, they cost $389.00 to do the same job as Navis. Do yourself and your wallet a favor, call NAVL.

Barb Harrington

I used Navis to ship my chair from SF to Wisconsin and they did a great job! The Navis representative that came to pick up the chair was very nice and friendly. He did a good job of wrapping it and handling the paperwork. It came VERY well packed and the chair was in perfect condition. I thought the price they charged was also very reasonable. They made moving a family heirloom easy!

Lynda Lucas

John Sandu turned my negative situation into a positive. I was working with another independent shipper who was not communicating with me and doing a poor job at coordinating the pick up of my things. Unbeknownst to me, my shipment ended up being stored at Navis, and the independent shipper was unable to fulfill his quoted price for me. He quoted me at around 500-600$, and I provided a photo of my things on which he based my quote. I was then told due to my shipment having to be stored at Navis, it being heavier than anticipated, and the fact that the employee picking it up had to wait, and the independent shipper becoming unresponsive and unwilling to remedy the situation, I owed 2k, not the original quoted price. I was extremely confused and distraught about how I even got into this situation because I was unaware that the independent shipper was even working with Navis, and then essentially being unable to coordinate the deal (with Navis) that he had promised me, becoming unresponsive. I had no say, control, or decision regarding the pick up times of my stuff, or the fact that it ended up with Navis. I could have paid that price long ago and gotten my things sent in a much more timely manner. Unfortunately I'm not in the financial position to have that kind of budget, which is why I was initially going with the independent shipper. John Sandhu was calm, reassuring and helped me feel like I had more clarity on the situation, which is a scary one, my shipment contains antique heirlooms from my grandfather who passed away. He also was very willing to try to resolve the situation and negotiate a piggy back shipment for a price that's closer to my budget. This mix up has been frustrating and stressful but John really helped resolve it, and turn my negative experience into a positive one.