TrueCare for pets

Deirdre Feeley

Thank you, truecare for saving our cat’s life! I’m not one to leave reviews but I’m surprised to see such low reviews here and want to encourage other pet owners to trust them and take your pet here in an emergency. Our cat was attacked by a coyote and we were terrified she wouldn’t make it. TrueCare took her in immediately and saved her life. They let us see her in her oxygen therapy box once she was stabilized, and each doctor called at the end of their shift to give us an update, and we appreciated being kept in the loop as we were stricken with worry the whole time. When speaking with us, they took their time to listen and answer all of our questions. If there is ever another veterinary emergency, I will take my cat here right away. Thank you!

aly a

Not sure why there is so many negative reviews about pricing. I think people forget that vets are medical doctors and pets will have similar costs to people at times, especially without insurance. I couldn’t be happier. I was recommended this location when I had an emergency in the middle of the night. The staff were awesome. The doctor (Dr. White) kept me updated and explained everything in detail. She also listened and answered to all my questions. The woman who did my admission and discharge (Bree) was also fantastic. Thank you for your help!

Kelsey Kotler

I had an amazing experience here today! I had an appointment for an Internal Medicine consult with Dr. Chaplow. My 140lb Saint Bernard is fearful; for his safety, he wears a muzzle and utilizes tranquilizers for vet visits. The staff was understanding, compassionate, and patient with the unique needs of my pet. They allowed us to wait in a room instead of the waiting room to minimize his stress. The techs were wholly focused on creating a positive and fear-free experience for Summit and despite Summit looking like Hannibal Lecter in his muzzle, they were kind to him and gave him lots of affection. Dr. Chaplow is an incredibly knowledgeable and well-spoken veterinarian. She spent a long time talking with me and made sure all my questions were answered and to ensure I left with full understanding of what's going on with my dog. She was patient with my questions, reassuring in her assessment, and did not rush the process at all. She was thorough and detailed in the way she studied my pets records from his regular/referring veterinarian. Overall an excellent hospital with kind and competent staff. Thank you!

Molly Thompson

Took my corgi in for canine bloat and his care team was great. Since this was a serious emergency, they took him in right away and got him the care he needed even though so many other places were booked! Receptionists were friendly, offered updates, and answered questions. Discharge instructions were very thorough, and the vet/care staff was great. He's doing much better.