El Pollo Loco

Nadine Erickson

Staff was friendly and service was quick. Walk in order was to go. Food arrived home hot and was delicious.

Adam Scroggy

Don't get me wrong, the food is good. My family and I love the food of the franchise itself, however this location is terrible. They literally forget something every time, sometimes charge us for stuff we didn't order or give us stuff we didn't order and not charge us for it. This place needs new management, a better training program or people that straight up care. UPDATE: They still forget something everytime and I 9nly ordered two things. Dropped to1 star. Do not use this location.

Nicky D

Ordered through the app. Food did not come after 10 min wait after checking in. I have to go inside for my food which is not ready, still on the counter. I get back home and my order is missing items. I call back and no one answers the phone nor is there voice mail.... Manager needs to contact me asap Update I'm sorry. But this feels like an automated message from the "owner" If your really the "owner" you need to own up o your employees and take care of this in house. You have all the details presented to you right here. Why do you pawn me off to someone else? Your the owner fix it here in Esco

Marissa Glaser

If you go on a weekday, you will receive good, friendly, accurate service. On the weekend, we get bad service, which usually consists of rude and/ or snarky comments. Also, when I give them a specific number of salsas I want, they NEVER give the correct amount. The food is good, but the weekend staff could use some quality control and customer service training.