Bought two iPhone 13 plus phones. The service was some what great but the sales employee that assisted us was not it. Employees should be more nicer and professional especially after spending more than 2k dollars. 2 star for the quick assistance
Apetech Tutorials
Jun 19, 2022
The place is not crowed at all during the week. There is a person dedicated to cleaning the surfaces and devices. All employees wear mask and are really friendly.
Stacy Hollomon
Jun 7, 2022
Fernando is the best technician. He went above and beyond to help fix my daughters phone. He listened to our situation and was kind and supportive. Best customer service I’ve seen.
Dasha M
Feb 1, 2022
I came into the apple store in hopes of trading my computer and buying a new one. My old computer barely turned on and was a pain to erase its' data but an employee named Brandon was the utmost help, with his patience and friendliness. He honestly made my day and I'm very grateful for his help. If the manager is reading this, give him a raise. He deserves it.
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Questions & Answers
are you having black Friday discount today
Rickey Roles | Dec 28, 2021
Rob Balfrey | Dec 28, 2021
I'm sure they are but I'm not positive
Are there any Apple Stores open anywhere? Have a problem (need new battery?) Please don't tell me to shop online that's no help. Trying to diagnose online they tell me to check in various ways that do not exist or I can't find. Very frustrating.
Hi,
My name is Kyoung ra Kim.
I bought I PHONE 11 max the day before yesterday.
I left the new Max chargers and box at desk at your store.
Can I pick it up today?
Regards,
Kyoung ra kim
Kyoung Kim | Aug 25, 2020
Ian Larry | Aug 25, 2020
Should be able to.
Do you troubleshoot and do repairs on iPad's?
I dropped mine and it works but I have a 2" grey stripe across the screen
Bruce Buttermore | Aug 25, 2020
Matthew Buretz | Aug 25, 2020
You need to make a genius bar appointment and the Apple Crew will be "Johnny On The Spot". They are that good...and will give you options too on the issue.
can u guys fix my iphone 6s plus cuz on the screen say iphone is disable connect to itunes
david Remigio | Aug 26, 2019
Sean Patriarch | Aug 26, 2019
Yes, if they can't fix it they will sometimes replace it with a new one, with same model.
I am having trouble syncing my phone with a selfie stick, a toy drone and occasionally i dont get audio when i use the GPS on the i phone. what am i doing wrong?
John Winnett | Aug 26, 2019
Raul Fernandez | Aug 26, 2019
Go into the apple store, they will probably restore your phone to factory settings so you should back up your data before you go.
I just purchased an I phone. I understand that Apple is making all older models of I phones including the I6 & I7 phones run slower. Is this true?