Address: 10650 US-441, Leesburg, FL 34788, USA
Phone: +13522531190
Sunday: 10AM–11PM
Monday: 10AM–11PM
Tuesday: 10AM–11PM
Wednesday: 10AM–11PM
Thursday: 10AM–11PM
Friday: 10AM–11PM
Saturday: 10AM–11PM
Allie Morales
The food is usually pretty good but I've been waiting in line for 10 minutes without even getting to order, I can only imagine how long the people that have ordered have been waiting, very disappointing service. And they got my order wrong. Don't come here during lunch they're not prepared.
Josh Miller
The experience was different since they've remodeled. Order by Kiosk at the front of the store. My kids and I had a nice lunch. The store was clean and seemed to be better cared for than it had before.
Mike Gross
Haven't been to Steak 'n Shake in years. Ordering is now done at customer-friendly touch-screen kiosks making it easy to customize and pay for your order. The chili 5-way was very good. And so was the strawberry shake (half-price between 2 and 4)
rocky nowak
This is the "new" technology. We used the inside kiosk for ordering today. It's so simple to click what you want to eat and pay right there. There's a very nice counter person who will hand you your food. This is very personable. The store was clean and ready to serve you. We had chili dogs and french fries 🍟 made fresh. This is not your local fast food joint.. this is all "cooked to order" and it takes a few minutes longer.. nothing sitting in drawers. We will go back and try the burgers 🍔 😋
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Right... so sad! Going downhill!
This place has the worst management in history!!
Service is slow. If you are in a hurry dont go. Cant beat the price and value! Good food! Just very slow.
Yes report to health dept. and glad they are not all that way.
Been there when they were terrible; been there when they were excellent. Seems they are short on personnel a lot, but personnel there works hard.
I’m here now. I stood in the front waiting to be seated for literally 10 minutes. I was not acknowledged at all. The servers had no regard for customers waiting and then my server has an attitude with a smirk on her face as she talks to me. I won’t waste my time talking with the manager here, as it’s not taken seriously at all... I’m just not coming back. Sad that people don’t take pride in their work and deliver REAL customer service. If you don’t like this job then get another one that doesn’t involve customer service. Go get an education and learn how to treat people
The floors were dirty?
Manager just changed and hopefully will be better.
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