Excellence In Auto-Repair mechanic

Scott Campbell

2 of my sons are in the area on business. They're just getting started and money is tight. Their car broke down and they were stuck. This shop was recommended and they were very well taken care of! The team there took excellent care of them! The price they charged on parts and labor was much less than they could have charged and because my boys needed the car for work the shop got them in and out in a couple of hours. As a dad I'm super grateful! As a paying client I'm exceptionally impressed! I own a small business too, and customer service is EVERYTHING! I spoke to the owner on the phone and he's a great red-blooded American Army veteran, family man, and a dog lover! They treat strangers with kindness, dignity, and respect. I am pleased to give these great fellas my highest recommendation! You are safe taking your car here!

Jennifer DeRuyck

Amazing customer service! I was visiting Omaha, planning to return home to Texas in 2 days. My van started making a weird sound, so I called my mechanic in Texas whom I have worked with for many years - he listened to my engine over the phone, and recommended that it be checked immediately. He was worried about a bearing, and did not think driving back to Tx would be safe. He strongly recommended finding a little family owned shop - and I found an amazing one!! I called Excellence in Auto Repair - they were the only one I called that actually had a person answering the phone. She offered an appointment for the following week. I explained my dilemma - the lady put me on hold and went out to talk to the mechanic, who said I could bring the van right in. When I got there, the mechanic came out (in the pouring rain!) and said it was hard to hear over the sound of the storm, so asked me to leave the van there and he would bring it into the shop to figure out what was wrong. I got a call back shortly after getting back home - he said the noise was a bearing in my water pump, and that the pump was in bad shape. He said he could fix it by the following day. And he did. I was so grateful! My other option was going to be to fly back to Texas, leaving the van here, then flying back to get it - this saved me a huge hassle. Talking to the Uber drivers who drove me home from the shop then brought me back again - they both tend to work in that area, and have heard lots of praise about that shop from their riders. So if you need an amazing mechanic with awesome customer service, this is the place to go. Hopefully I won't need their services any time soon, but I have already passed their information on to family who live in Omaha. This is the type of business we should all support.

Shelly Godby

I have been going to this shop for a few years now and just realized that I had not written a review. I LOVE this shop so much! They are very upfront about what they think needs to be worked on and will give you prices on everything before they start any repair. I started going to them because of muffler issues (thank you Omaha potholes) around 7 years ago and since then have gone to no other mechanic in Omaha. To give you an idea on how much I trust them, I was rearended in January. Finally had a chance to make an appointment with Excellence in Auto-Repair and gave them a general request to look over my car and the muffler as it was making loud noises since then. They called me up and instead of just replacing the muffler as some auto shops might do, they asked why I needed it replaced as it was fine. I explained about the accident and they are going to fix the actual issue of the undercarriage having issues. In addition to that, I plan to take a trip in a couple of months and wanted to make sure my car is in good shape in general for a trip. They came back basically saying that I needed to replace my spark plugs but that I have taken pretty good care of my vehicle. Many shops I have been too would've taken advantage of my very general request and gave me a laundry list of things that needed to be taken care of. I asked for some other things I personally wanted to have done, based on information they told me in the past that might need to be done in the future. Like a radiator flush so that my heating starts working properly again when I start the car instead of a few minutes. In addition, oil change and wheel alignment as my car has been pulling to the right lately. All in all, the pricing was give or take around $500 for all the work quoted. Which in many cases, you couldn't even get the radiator flush for in many other places. TLDR: I highly recommend this company as they are very trustworthy and have very reasonable rates!!!

Tyler Quinton

Brought my car here after a bad experience with another local mechanic. Was quoted nearly $1000 in repairs at the other guy for new fuel pump etc. Tom found the issue with my vehicle was the wiring to my fuel pump was faulty, and my car has run fine ever since. Saved me nearly $800, and even if I had to replace my fuel pump it would have been $400 cheaper than what I was originally quoted elsewhere. Overall, highly satisfied with their professionalism and ability to get the job done. Will definitely be going back to Excellence in Auto Repair in the future.