Crescent Village Apartment Homes

Cory Perry US

Lived here for over five years, mostly due to having a very large dog (adult newfoundland) and had limited choices. This apartment complex can be hit or miss, mostly miss. The apartments are fairly nice looking, but all of them have sliding glass doors from the patio to the master bedroom and a normal door to the living room, which means you don't get much privacy in the bedroom, especially on the first floor. In the Mirada building, the hallways don't have much airflow, which means when one person slams their front door, it creates an air pressure wave that shakes all the front doors in the same hallway. This being a fairly dense community this tends to happen quite often. Additionally, in the Mirada complex, there are no stairs from the first floor to the parking garage, you *must* take the elevator, or go out of the building and through the garage entries, which are usually around the other side of the building. The elevator is extremely slow and due to the density of the community, can take more than 5 minutes to go one level down to get to your car (so you better not be in a hurry). Milano at least has stairs all the way through the building. As to the parking garage, they used to be fairly safe, but since moving to Mirada, my car has been broken into twice in 6 months, even though it's a gated facility. Complaining to the management, they didn't seem to have done anything as far as I could tell. If you plan to move here, try to get a parking spot close to one of the parking entrances, not one deep in the complex where there are no cameras and it's easy for someone to hide out. Maintaince seems quick to respond and fix issues most of the time, though my dish washer's heating element still doesn't work, and the shower's hot water tends to be either scalding for about 5 minutes, then cold, or takes 10 minutes to warm up depending on the day. As many have mentioned here, fire alarms are tested regularly in the complex, roughly every 3-6 months, and they usually send out flyers for warnings about a week before so you can not be present during that time. The fire alarm test usually lasts anywhere from 1-4 hours starting at about 8 or 9am, and runs throughout the entire building for the entire duration. Recommend to take the day with your pets to a park or something during this time. Do not recommend any first floor apartments due to people being able to look in, or being able to hear very loud conversations in the common areas (like right outside my office window). Would recommend a corner apartment, top floor lofts in Milano are very nice, and make sure the apartment windows are facing the south, east or west. North facing apartments can be as dark as some caves and will need constant light from lamps. Certainly wouldn't justify the outrageous rent prices for those units. Community is generally pretty great, people take their dogs off leash in the courtyard (even through technically you're not supposed to, but they're all well mannered) and everyone's generally pretty friendly. There's a dance class that goes on, and people play volleyball, basketball, and tennis quite a lot. There's a kids playground as well where LOTS of kids go to play all the time. Last issue is one of safety -- check the crime maps in the area. I had not known this until recently, but north san jose has very high crime rates, and the number of violent crimes has been climbing quite a bit. This combined with the fact there are no security cameras on the outside or in the parking garage, and there are very few security guards (who are very nice to talk to!) means I wouldn't let my girlfriend walk alone at night without at least pepper spray handy. All in all, it's not a bad community assuming you're okay with some of the issues above and can take care of yourself. If you're looking for better community in the same area, try looking at the Epic apartments a little to the east, they're just as nice and a bit cheaper too, they just don't allow large dogs.

Chris Duncan

Get ready for BAD MANAGEMENT who will offer excellent lip service. All emails will start with "Your satisfaction is very valuable to us, but unfortunately" Also get ready for 1. Losing your deposit. 2. Alarms ringing in middle of the night. 3. Management apologizing for everything but not doing anything. 4. Losing your packages. 5. Patio control. 6. Plumbing problems and mud water in your bathtub. 7. A response to this review starting with "we truly regret you feel this way .... but we just dont care".

R F

I've recently left after living there for almost 2 years. The apartments are nice, maintenance is great and quick to respond. The crew is responsive to most issues that come up. The biggest issue is the fire alarms: Every now and then the building fire alarms go off, usually in the middle of the night, for no apparent reason. It is set to a deafening level and cannot be turned off or lowered, and forces everyone to get out (again - these are all false alarms). There have been quiet periods of several months but usually this happens on a monthly basis. In addition to that, the management has the audacity to send a 2-week notice regarding yearly fire alarm testing, which will take place all day (around 9am - 5pm) and for 4 days. If you work from home, you are expected to magically come up with an alternative, since staying home with alarms going off all day really isn't doable, as due to the large number of people working from home, all of the shared offices, lounges etc. in other buildings are already booked. This issue repeats yearly, and although fire testing is mandatory, I would expect the testing to be done incrementally, or alternatively over a much shorter period of time (not 4 whole days). One additional issue is that although this is a gated community, the gates are constantly being left open by residents allowing anyone to come in. This isn't being enforced in any way by the management.

Alex A

Lived almost 4 years in Verona and really enjoyed my time there. We were the first ones to move into the apartment and never had issues with it. Whenever we had questions, the irvine team was always nice and helpful. The gym was good (sometimes too cold), the two pools were great as well as were the other amenities. Rent also hasn’t increased much in those years, compared to other apartment complexes in the area. The only issue were sensitive fire alarms that were triggered throughout the complex due to smoking in hallways so we had to get evacuated for no real threat a few times in the middle of the night. The move-out process was also not an issue. If I were ever going to live in an apartment complex again, I would definitely consider Irvine again.