Hilton Garden Inn Cleveland Airport

Category: Hotel in Cleveland, Ohio

Address: 4900 Emerald Ct SW, Cleveland, OH 44135, USA

Phone: +12168981898

Reviews

Joshua Jordan-Gant

Jul 29, 2022

Checked into the hotel, first off I want to say Marvin was amazing. First off, when I checked in I was told the room I paid for was full causing them to give me a double bed suit not a King suite. Came into the room and what appeared to be blood on the sheets.Second room had food stains on the pillow cases and sheets. Staff came to my room and confirmed the issue and gave me new sheets which I put on personally. The house keeping staff at this location is obviously not changing the sheets just folding them. Beware and check your sheets at this hotel before laying down. Lets not even talk about the hair stuck to the comforters.

Amy Scalise

Jun 6, 2022

What a great experience at this hotel! The front desk staff was awesome with such a large group, they were so efficient checking us in! All staff were so friendly and helpful! The rooms were clean and well kept! Brandon, Precious and Nicole are fantastic, they helped us with everything we needed including a sewing kit! We have a group of 19 people traveling to Cancun for our wedding. The 3 of them made check in so easy and they answered all of our questions for us. I would 100% recommend this hotel and we will definitely stay here again.

Rohit Kilpadi

Apr 15, 2022

Wonderful service. Has a decent restaurant serving large portions of good food. Breakfast is good too, and is open till around 10:30. The service for dinner was a little slow but good. Airport shuttle is very convenient.

MARLA NARDO

Feb 25, 2022

When we checked in, the gal at the desk was polite, courteous and helpful with scheduling the airport shuttle for the following morning. The room was clean, spacious and the bed was really comfortable. I would stay here again.

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Questions & Answers

Is breakfast included

Roxanne Waltz | Jul 18, 2020
Bob Rice | Jul 19, 2020

Bfast included if you're a Hilton Honors silver member

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How early does the shuttle run? I have an early flight and my family needs to get to the airport really early.

Samuel Farkas | Jul 18, 2020
Derita Hall | Jul 19, 2020

You may want to check eith the hotel directly to find out the schedule of the shuttle.

Is there a shuttle to and from airport?

James Paladino | Jul 19, 2018
Patricia Lange-Otsuka | Jul 20, 2018

Yes call and they will pick u up...also do runs to great northern mall area if you want to walk or eat in mall area

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Do you offer handicap accessible rooms

nls intl | Jul 19, 2019
David D. | Jul 20, 2019

Yes they do

Can u leave your car here when traveling

Kathy Casey | Jul 19, 2019
Patricia Lange-Otsuka | Jul 20, 2019

If you pay the stay and go rate, you can park car for upto 8 days at your own risk

How much is it to rent a banquet hall and is there an employee discount?

Barb Makselan | Jul 19, 2018
Norbert Holutiak | Jul 20, 2018

Most likely the hotel banquet director would be the best to ask

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May I leave my car while I fly?

J Dub | Jul 19, 2018
Mark Kemper | Jul 20, 2018

Ask about the Park-Sleep-and-Fly option.

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