University Hotel and Suites

Category: Hotel in Cleveland, Ohio

Address: 3614 Euclid Ave, Cleveland, OH 44115, USA

Phone: +12163618969

Reviews

Richa Gautam

Oct 14, 2021

I booked a room here but left to stay at a different hotel after barely 15 minutes. Even though I was never refunded. The room was so dirty, and the hotel clearly does not follow the "extra cleaning for COVID" they claim on third-party sites. Most amenities advertised are false. Pictures of rooms on booking websites are old. Stay away.

Brenden Cetnar

Jul 10, 2019

This was the last hotel that had rooms available during the All-Star game, and it was easily evident why. The rooms were disgusting. There was some disgusting red substance on the shelf of the closet, the carpets were torn up, the windows were dirty, the bathrooms weren’t cleaned. Soap was left over from the last person stay, with their hairs on it. If I was there with my family, I would have left. It was just me and my friend who had tickets for the game, which were very expensive, and we had no other choice but to stay here. This place should be condemned. On our last day we spotted a roach as well. I am by no means a picky person. I enjoy camping and being outdoors and bugs do not bother me. I would have felt cleaner sleeping in an abandoned building.

Chou Kourin

Nov 10, 2018

Uh. The bedding was clean and there were no bed bugs. The hotel doesn't seem to have been updated at all since like the 70's though. Or cleaned, beyond the bedding. It was super close to the venue we were going to, but that's the only plus. The coffee maker worked with some finagling. The microwave didn't work, and we had to unplug the coffee maker to use it, because there weren't enough outlets. We had to unplug the lamps behind the bed to charge out phones. The outlet was not in the best shape. The bed was squeaky and uncomfortable. It was. An experience.

Kane Morrish

Oct 16, 2018

It is definitly dated. My room was clean bed was comfortable. They have a weekly rate and it is close to everything downtown has to offer. The has drinks and food I would stay here again. Compared to rest of downtown hotel rates this one can't be beat. I checked

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Questions & Answers

How's the service?

Steven O'malley | Jul 19, 2019
bo tammarine | Jul 20, 2019

Personally didn't like the overall smell of the hotel,but a good place to stay for Masonic shows!

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Is there free parking at the hotel

The Shark Zord Gamer | Jul 19, 2019
Jason Fordell | Jul 20, 2019

Yes it is free parking for people that are staying at the hotel

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How long does it take to walk to rock and roll hall of fame. Is it a safe walk ?

Michael Conley | Jul 19, 2019
John Thomas | Jul 20, 2019

Your safest way would be to take the health line, it will pick you up right in front of the building take you downtown and drop you off back in front of the building - 24/7 service

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Calling the hotel at the number stated on their website several times. It says " the wireless number no longer in Service". Did they not pay their phone bill? Why is it a wireless phone?

Pari Troiana | Jul 19, 2019
Mike Cimas | Jul 20, 2019

Not sure about the phone number I know they are still open

When are the times for checking in and out?

Jarius Collins | Jul 19, 2019
Mike Cimas | Jul 20, 2019

Not exactly sure. I would call them to make sure

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Do you have shuttle service

A Google User | Jul 19, 2019
Maria Corazon Ocampo | Jul 20, 2019

None only bus or cab for transpo

How is the safety of area where hotel is?

Yvonne Patrick | Jul 19, 2019
Shannon Sandlin | Jul 20, 2019

Not good but hotel is safe and they have food

what are your room rates for handicap with 2 queen beds. do yor have a shuttle to clevland clinic and do you run on a 15 min schedule and do you have free parking

Mike Torino | Jul 19, 2018
rae houdini | Jul 20, 2018

When i got a room there i walked in my room and my bed wasn't even made.. It looked like someone just got out of it.. And it stunk.. Out was very nasty

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Are they pet friendly?

Bull Shitshit | Jul 19, 2018
Ruthie Cooper | Jul 20, 2018

I will never stay at this hotel again. You can not count on staff word about hotel services. In addition the quality of the rooms was poor quality! I will never stay there again!!

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