Robinsons Hardware & Rental

Bryan Cavaco

Horrible customer service in the service department. Avoid and find someone different who knows about customer service and how to talk to a paying customer on the phone. Called Robinson's at the beginning of March to have a tune-up performed on my tractor prior to the spring/summer mowing season. Originally was given a turn around time of the end of May. After almost 2 months of hearing nothing, I called for a check in to see where it is and a status of it being returned. Was informed it was just brought to the repair center the day prior to my call and will still be a few more weeks before the work is done and it would be sent back. I asked for the tractor to be returned as this is unacceptable at how long their turn around time is and if Robinson's can help cover the cost of the delivery back. At this point the representative became very unreasonable, rude, and interrupted every time i tried to ask a question. I asked for my tractor to be returned without the service being performed, and was told "it will be a few weeks to get it back depending when we are in your area" and that i would not be able to do future business with them for service. Extremely unreasonable and rude to tell someone they cannot use your future services all because Robinson's current turn around times are extremely prolonged. I will continue to keep shopping at Lowe's and no longer be supporting this local business and find other venues for lawn equipment service in my area.

Pat Lewis

Best rental location in the area. I rent from this location a dozen times a year for my business, they have the best aerators and seeders around and their rental process is very nice

Shawn Marques

I try and shop here over big chain home improvement stores. 9 out of 10 times Robinson’s has what I need. Staff are always friendly and attentive.

John B.

I like to support local shops who have good service, advice, and a lot of what I need for hardware, paint, garden tools, etc. Power tool selection is pretty good. Prices are comparable to big box store without the hassle. Definitely recommend.