Department of Public Social Services

Category: Social services organization in Los Angeles, California

Address: 2615 S Grand Ave, Los Angeles, CA 90007, USA

Phone: +18666133777

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Jessica Ramirez

Sep 24, 2021

I have called and called several times and I get hang up after 2 hours. My medical isn’t active and my daughter medical hasn’t been active for 8 month already! I am furious! The fact that they told me it was active and it wasn’t for a long time and I kept calling. I can’t believe that with someone who desperately need help doesn’t get help. Unbelievable.

Duo Dinamico

Apr 4, 2019

I love my experience here. I notice if u don't have an appointment you have to wait longer so remember to make an appointment when u go there. Front desk was excellent in 4th floor Grow very helpful personnel

Domo 718

Oct 22, 2018

Fast quick service. Friendly and informative staff. Compared to other places I've heard about this one is the best.

Alex Banx

Nov 21, 2017

PROS: when times have gotten hard and family counted help I've turned to getting a return on my tax money. I've been to 3 offices in LA and this one by far my fav. fast service (I mean out in 10mins with appointment, out in 2hrs coming in any time a day with no appointment, same day food stamps), friendly services, clean lobbies and not over crowded. I didn't know the DPSS could be this efficient. CONS: Their voicemail box is always full and workers don't answer their desk phones. If they assign you Mr. Mereno ask for someone else. He clearly doesn't want to be there for any reason other than the paycheck and he's lazy; dealing with him is not fast (I got laid off and had to reapply). Everyone else is great.

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Questions & Answers

Is the office open to pick up a replacement card?

Brandi Price | Aug 24, 2020
Tanya Harris | Aug 24, 2020

U have to call customer service and make an appointment to pick up a card and have your ID with u when u pick up your card

Where can I park my vehicle if I have an appointment

Blessed Ones | Aug 25, 2019
Brandon Berlin Chandler | Aug 25, 2019

There's plenty of street parking

For the office on Grand and Adams, is an appointment required to get in?

Edward Jenkins | Oct 28, 2021
sixeel duartee | Dec 27, 2021

No you can do a walk in before they close at 5pm

Can I pick up my mail from this office

Angel Solis | Aug 24, 2021
Naila | Mar 27, 2022

Yes

Can they help you get food stamps and temporary housing

You Know | Aug 24, 2020
Martha | Aug 24, 2020

For sure they do just tell then your homeles and you dont have a place to go they give you money for a hotel and food stamps

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Fax number to send documents for medi-cal determination renewal.

Charlotte Harris | Aug 24, 2020
Martha | Aug 24, 2020

Its okay

What is the fax number of 013 metro family

Liset Gomez | Aug 24, 2020
Martha | Aug 24, 2020

Dont Have it sorry

Who can I talk to about the voucher for buying clothes for interviews

Elder R. Montufar | Aug 24, 2020
Antonio Romero | Aug 24, 2020

You must enroll in the GROW program for job readiness... You'll get it on the 2nd or 3rd day. it's a 3 week course you'll receive the 50$ voucher(it's deposited in your e.b.t) plus you can obtain a dress shirt, pants, and a coat from the donations they recieve. Also a certificate at the end for customer service which will look good on your resumé.

what type of service what's the distance do you offer a person with no California ID?

Terrie Brooks (Tweety) | Aug 25, 2019
Brandon Berlin Chandler | Aug 25, 2019

They actually give yuh a dmv voucher so yuh can get one ... For free and its the new real ids

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Does the Department of Social Service located on Grand Avenue off of vouchers to reduce ID from Department of Motor Vehicles

Terrie Brooks (Tweety) | Aug 25, 2019
Terrie Brooks (Tweety) | Aug 25, 2019

If a person is on SSI disability can they receive a reduce volume for their California ID at the Department of Social Service?

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Can you send a copy of my benefits to 360 s Westlake avenue Los Angeles California 90057

George Pitts | Aug 25, 2019
Elvira Paglici | Aug 25, 2019

Upon approval of eligibility to receive State benefits, the applicant is issued a case number. To obtain or review personal case number status, go to DPSS' website, and there you can get any info regarding your case.

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What's my customer ID #

George Pitts | Aug 25, 2019
Elvira Paglici | Aug 25, 2019

Upon receipt of the Notice Approving Eligibility, underneath the case number is your customer ID number.

What time I'd lunch break

Nyree Webb | Aug 25, 2019
Johnny Williams | Aug 25, 2019

Correct

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Are they open today

keith anderson | Aug 25, 2019
Miguel Rod | Aug 25, 2019

No

Qr7 fill out form

Apple Henry | Aug 25, 2018
Rayshawn Glass | Aug 25, 2018

Hey you can do it on line too

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is there a special mailing address to have your mail sent to the office to be picked up

SHAUN H | Aug 25, 2018
Dwayne Johnson | Aug 25, 2018

Yes it is you can have your mail come there No Special Mailing but you can use them as your mailing list

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I can apply for general help

Elisa Martinez | Aug 25, 2018
Brian Williams | Aug 25, 2018

I know very little spanish.

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What do l get ebt application?

john kim | Aug 25, 2018
RockDogginthehouse Safe | Aug 25, 2018

Dpss office

If you just put in a qr7 can you get your money the same day?

Quron Smith | Aug 25, 2018
Elvira Paglici | Aug 25, 2019

A Qr7 form is received by an individual already approved to receive State benefits (i.e., Calfresh, Medical, or General Relief). A pre-determined monthly date is set to receive benefits. Completing and returning the Qr7 is mandatory for the continuation to receive State resources.

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