Alhambra Hospital Medical Center

Vivian Ji

DO NOT COME TO THIS HOSPITAL. I firmly believe that this hospital is a big contributor to my grandma's death. She was admitted into the ER and later the ICU because she had a bad bout of pneumonia, and her body was starting to give out. They kicked family members out because she had to get tested for COVID, which she didn't have (we regularly do at-home tests, and she already had a prior diagnosis of pneumonia). They put her on a ventilator and did not let any family visit, citing "policy" and that they would call us with any updates. She ended up passing alone in the hospital. You cannot call yourself "front line heroes" and say that this is all in the interest of "public health and safety" while simultaneously depriving people (and more importantly, elderly people) of humanity and compassion. At this point, our loved ones are treated worse than animals if they can't be by family as they pass. Absolutely unbelievable.

Sherry Ham

SCAM !!!! Charged me $433 for a minute of nothing. I had covid few months back, waited at the ER for 2 hours while having 100+ degree fever. The nurse came out measured my temp, heart rate, blood pressure then told me to go home take Advil or Tylenol there's nothing they can do. Didn't even prescribe me anything or let me inside the building, everyone waited in a small open area in the parking lot. Now I'm getting a bill from Shen Medical Group with $433 charge for nothing. The people who arrived on ambulance was waiting outside for a long time too, there were constantly 2+ elderly waiting more than 10 mins outside after arriving in an ambulance outside in the parking lot.

Alma

Beware if you aren't asian, the staff is incredibly rude and seem discriminatory against latinos. They completely neglected my family member the entire time she was here. Recently called to have a singular question answered and was transferred in a circle to someone who insisted they couldn't answer a simple yes or no question. Nurses and staff are INCREDIBLY rude. You'd be better off anywhere else. DO NOT COME HERE. It's disgusting the lack of care all these people show and that this is to be expected of care for working class people.

Sandeep Dalal

I must say they have the nicest staff of any hospital I've been too. Thank you everyone there for taking the most incredible care of me. They are very knowledgeable in procedures as well as mentally easing you before and after procedures. Went In to surgically remove a huge kidney stone.