YMCA of West San Gabriel Valley

danim._ 1972

I'm only giving two stars because of the nice volunteer there but overall the staff are highly disrespectful.

S MG

They promise far more than they deliver. My kids never learned how to swim. I found out weeks later that my little one almost drowned, and was lost on one of the field trips. They refused my request to volunteer even though I am a fully credentialed teacher. I believe that it was because the place is run by kids, and they were hiding how bad conditions were. Think twice before leaving your kids here.

Thomas Irwin

My initial experiences were positive: the gym is adequate enough, hours are workable, rate ($30 for young adults) was reasonable. But over time, there have been a bunch of negative experiences that have added up: 1) They require you to cancel your membership 30 days in advance, which is not clear, and very inconvenient (especially given that there is no easy way to contact their office or manage your membership online). 2) There website is non-functional. They don't have a (working) place to manage your membership (like the LA Y does) or even an email you can use to contact their office 3) They are part of the reciprocal Y program, which allows you to visit any Y in the country. However, they have never actually inputted my name into the system, which has lead to me being denied at other Y's. 4) They close the locker rooms for kids programs without much notice. As someone who freelances, its really nice to be able to know that I can shower and change when away from home and going to another meeting. I recently had to go to a business meeting without showering (not ideal)

Souad Gallegos

They promised a lot, but they have kids running everything. They refused to let me volunteer (I'm a certificated teacher) because they don't want anyone to see how unsupervised the kids are. My 3.5 year old almost drowned and they lost him on one of the fieldtrips. The only reason why I know is because his older brother told me. They never had a conversation with me about it. My kids also came home missing their belongings. If it happened once in a while, I wouldn't have been concerned, but it shows how little they are supervised. I paid over 3,000 for this care, and they never learned how to swim.