Pacific Orthopaedic Medical

Category: Medical Center

Address: 707 S Garfield Ave, Alhambra, CA 91801, USA

Phone: +16262821600

Opening hours

Sunday: Closed

Monday: 8AM–5:30PM

Tuesday: 8AM–5:30PM

Wednesday: 8AM–5:30PM

Thursday: 8AM–5:30PM

Friday: 8AM–5:30PM

Saturday: Closed

Reviews

Julie Yee

Jun 17, 2022

Why am I not surprised. They are rude and lack even a decent case of professionalism from the staff. I really wonder if the doctor's know or even care about the complaints from patients about their staff's service. I got a "Oh Come on, really?" When I asked why I didn't get a call back as promised.

Ju Ya

Jun 17, 2022

This is the first time my mom visited the office. I am not available to attend since I am out of state so I participated by phone/facetime. The immediately asked me to get off the phone. They said all electronic recordings are prohibited. I told them that I wasn't recording. I just wanted to be there for my mom to support her. They didn't listen and insisted either we make another appointment so I can fly there to be there in person or I need to get off the phone. I had to get off the phone. Then, when the doctor came, he didn't explain why my mom's problem was that way. His information was short and limited and he just brushed us off. The whole visit was unprofessional and unpleasant! I would not recommend anyone to visit this office.

Jhonny A Arevalo Navarro

May 9, 2022

Dr Johnathan Chang is the best orthopedic surgeon in the world.i got surgery back on april 2008. Im currently playing soccer fullerton college. his Surgery still holding Good It was an ACL left knee cadaver graft replacement im gonna get my screw remove soon :) Thanks Garfield staff.

Valerie Chang

Apr 21, 2022

This is my first time coming here as I was taking my Grandma to get her knee looked at due to some pain she has been feeling over a period of months. Immediately when I entered the second floor it was incredibly loud and staff were shouting at patients! Most of the patients are elders and it was very distressing to me to see them being treated in such an aggressive manner. The staff at the front desk seemed extremely stressed out and I can understand how disorganization and multitasking would irritate our essential workers but it should not get to this point. It makes me dread having to go through this treatment in my old age when I ultimately have to. Despite the situation, a young male nurse who assisted us was very kind and respectful towards us. He had limited time with us just like the rest of the staff but he made sure to be kind and respectful towards us and that made this trip just a little better. The doctor we saw was quick to tell us what he wanted to say and it seemed like he was in a rush to leave. Overall impression was not very good. It seems like they care about getting everything done rather than caring about each individual that walks in here properly. Props to the kind young nurse who made this visit just a bit better!

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Questions & Answers

I think they don't understand patient's feeling. Wait till they get till that situation and suffer from that, might be they would know.

xuan huynh | Aug 26, 2019
Lorraine Carrizales | Aug 26, 2019

I've always been treated Nice.😇

I called couple times during the day, but the phone service was bad, they would tell you they are going for lunch (at 11:30am), or they just came back from lunch (at 2:10pm) or they are going close (at 4:10pm)...so I don't know what their hours

xuan huynh | Aug 26, 2019
Arthur Schwartz | Aug 26, 2019

it's a very busy office with multiple Doctors.... best bet is to call early...

Does this place ever call back or anwser phone? Trying to schedule surgery

Constance Friscia | Aug 26, 2018
xuan huynh | Aug 26, 2019

Never. Phone service is really bad. Could not solve any questions, keep transfer to other line, left message on voice mail, even take your phone number, but never call back... the attitude of the phone service is extremely bad. I highly not recommended.

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