PIH Health Urgent Care Center Santa Fe Springs

Daniel Silva

Staff provide terrible customers service..it is hard to make it an appointment or communicate with them staff do not pick up a phone to answer calls...

Leticia Bonilla

If I could I would not give any stars to this facility, about a month and a half ago. I took my daughter to urgent care, because she stepped on glass and she was bleeding all over the place, she was the last patient. and I think because the Dr just wanted to go home, he glued her foot and said there was no glass and just prescribed her antibiotics for infection, a month and a half ago she was still hurting couldn't walk on her foot, took her to her pcp where he though something is in her foot, she needs to see a ortho, took her to another Dr and yes for sure she had pieces of glass in her foot not one or two, but 6 pieces. I was very upset and called the office talked to a manager named Susan , she did say all I can do is report it to payment and demand thats all. Not sure what is going to happen next, all she said was thats all I can do. I'm sorry. I really didn't feel like things were done, I guess I will sit and wait😡 very upset

Nancy Casillas

I arrived to urgent care before opening hours & was assisted by courteous front staff. All went well during my visit this was until I overheard my diagnosis from the back staff nurses yelling it out. What happened to patient privacy...... Also, when Dr. Shaun Kramer came into the room he looked at me with disgust and stood maybe more than 3ft away when looking into my throat. Very unprofessional! I won't be using their services ever again.

Cynthia Sanchez

Great doctors and amazing staff. They really make you feel like they care. The doctor explained everything so my toddler would understand and was not afraid.