Verizon

Category: Cell phone store

Address: 955 Washington St, Middletown, CT 06457, USA

Phone: +18008801077

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–7PM

Reviews

Paul Rossini

Oct 8, 2021

I see a lot of reviews about this store and people are contaminated they should close for a while and disinfect for safety. Maybe they have an infected employee and they don't know. I'm at high risk, I have diabetes and I think all this is a lack of respect for us as a Verizon customer.

SE Stack

Jun 5, 2021

This store seems to often push a lot of items in a sale, then the billing gets messed up, then you have follow up in myriad ways to get it fixed. Seems selling product, not service, at all costs is this store manager's mantra. You have options, go somewhere else. I'm a 20+ year customer & this store is making me rethink.

Michael Feola

May 26, 2021

I had a unique situation in which Fedex delivered my brand new 2021 iPad to my home, but left it in an unsecured place on my driveway and it was run over by a car. I went to Chris Morris, a manager at this store and I was quite frustrated with the whole situation with what happened with Fedex. I was also not optimistic about a positive response from Verizon. The other managers were also very understanding to my frustration and allowed me to vent and where very empathetic to my situation. They listened and told me they would help in any way they can. After getting no where at another store where they just told me they can't, Chris pulled me aside and told me he understands and he would get on it to work everything out for me and to give him a few days. I didn't expect much, assuming he ever did call me back. He called me back in two days and told me that a replacement is being overnighted to my house and everything is all set. In this day and age, to have someone come through when they told you they would makes all the difference. I highly recommend this store for anyone looking for devices or help from Verizon.

Blaine Wilson

May 17, 2021

Well I was ripped off the first time I went there to buy 2 phones. However when I went in to replace a phone under warranty, I completely felt better. I learned that the guy who had initially ripped me off no longer worked there.Also Ciaran was awesome and very knowledgeable. I ended up actually buying an additional phone. He also gave me a tremendous discount for everything I had previously been through. I recommend 100%.

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Questions & Answers

How good are they

Debra laiscell | Jul 14, 2019
Karen Marganski | Jul 15, 2019

I went in for a screen protector. I came out with a phone upgrade, some hum thing for the car, a new portable battery pack, and a new wireless charger. So, guess they're really good at selling. Coverage is the best I've had so far out of sprint, tmobile and them. Plan rates are a little higher, but seriously tmobile and sprint coverage suck, so you get what you pay for.

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