Elevate Long Beach Apartments

Alexis Alfred

I’ve been staying at Elevate for a little over a month and my initial review of the apartments were fantastic. Everyone was so welcoming and kind. Unfortunately, after reaching my month milestone I’ve ran into several issues with the apartment complex. On yesterday my entire bathroom was flooded, damaging nearly all of my bathroom products. The sink was filled with residue that came up from the drains. Unfortunately there was almost no sense of urgency from the staff, in fact it was communicated to me that this has happened to another unit almost 10 times. There has been no efforts to having my apartment professionally cleaned or accommodating for my hundreds of dollars in lost merchandise. Another major issue being the bug problem. There are constantly fruit flies, gnats and mosquitos flying around the entire complex and in the individual apartments. It’s gotten to the point where I don’t even eat in my apartment due to how persistent the bugs are. Lastly, the shower water is almost always cold. There are days where it is warmer than others but on most days it is barely lukewarm. Please do your research before moving here. The apartments are so expensive so tenants deserve to have a good experience living here.

Heike K Synovec

05/30/2022 A former Restaurant at front entrance - was a lovely eat out place at the corner. Except RENT too high because by Ocean Blvd., CA. Nearby the library. We are almost elbow-elbow crammed with too many people!

Morgan Walker

Joey was so helpful!!! He has amazing customer service and helped us all the way through the application process. He always responded to us in a timely manner and with a positive supportive attitude. Joey showed us the apartment and was extremely professional. He was very informative about all the amenities and process of applying for the apartment. He deserves a raise!

Melissa Arevalo

Joey, one of the Leasing Consultants, is an expert in customer service. He responded in a timely manner and recognized every question a potential renter might have. His warm smile and personality when I took the tour in early February made me choose Sofi at 3rd. The way he interacted with the residents throughout the tour made me stop looking for other places. Joey was very knowledgable and very helpful. He answered all of my questions via email after the tour in a timely manner. I felt comfortable throughout the entire application process because of his expertise and updates. Once I got approved, Joey helped me step by step on everything I needed for move-in day. Kaye, another Leasing Consultant, helped me during my move-in day. Kaye processed all of my documents in a timely manner and conducted the walk through thoroughly. Kaye is also an expert in customer service and set the bar high when it came to crossing off the steps needed to move-in. I was impressed. The entire move-in process that I expected to be stressful was smooth and enjoyable because of the Leasing Consultants Joey and Kaye. After living here for almost a month, I know I can trust Joey and Kaye with anything I may need. Thank you Joey and Kaye for all your hard work! I am so glad to call Sofi at 3rd my home!