Ambassador Fireplaces

Category: Fireplace store

Address: 2787 Olympic St, Springfield, OR 97477, USA

Phone: +15417265723

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 10AM–5PM

Wednesday: 10AM–5PM

Thursday: 10AM–5PM

Friday: 10AM–5PM

Saturday: 10AM–3PM

Reviews

Savona Cook

Feb 23, 2022

Wonderful! Our experience with Ambassador Fireplaces has been great. Today we woke up to the fireplace not working. It was a cold night and we tried to get it back on but couldn't... things happen but we were frustrated. One call to Ambassador and they were on it. Even though they were very busy and fully booked for the day they helped us get the fireplace back up and running. First they had a service technician call us and walk us through everything and when that didn't work the tech made time and came and solved the problem quickly and efficiently. They are all very polite and professional. This company has been a joy to work with. I highly recommend this company. Old school service is rare these days! Five stars!

spork of genius

Jan 15, 2021

We had Ambassador replace the gas logs at a house we bought with a gas insert. The owners and staff are knowledgeable, patient and careful of the details, from protecting our floors during service appointments to managing permitting and helping us track down a rebate. We highly recommend Ambassador to anyone looking for professionalism with a personal touch.

Tim Halstead

Jul 8, 2020

Matthew and his team did a wonderfull job for us. We removed an old woodburning fireplace and Matthew and his team installed a beautifull new gas insert and propane system to accomodate our new gas range and fireplace. They had some big challenges with our chosen mantel, and the stone facing we selected but got the job done in a very professional manner. We could not be happier with the work they did. I recomend them very highly.

Zach Breslaw

Mar 14, 2020

Over the years we have had Ambassador install two wood stoves for us and each time we couldn't have been happier. The owner Matt has come out each time and helped us access our options. He is straight up on what he thinks and wasn't trying to over sell us. Really enjoyed the crew that performed the install - super nice and cleaned up after themselves. Sitting by my warm fire as I write this!

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Questions & Answers

we wanted to replace an old existing gas fireplace in our home. we were wondering about all our options, repair, replace, replace with electric? do you service the Florence area?

Rhonna Marsden | Aug 23, 2021
Ambassador Fireplaces | Aug 23, 2021

Rhonna Marsden, thank you for your inquiry. Yes we service florence. We do offer remove and replace services for gas and electric. We also do service repair when it is needed. What may be beat plan would be to call the office and scheduke a free consultation where i can tell you if its wirth fixing or if you should replace. Tjis will not be a service diagnostic but i shoukd be able tonasses your situation for you. Im a 25 yrs veteran amd a trainer for the industry. Our phone is (541)726-5723

i have a nepoleon 1400c the air control lever is hard to push in and pull is there a adjustmen that can be made so it work a little easier it takes 2 hands to pull it out the stove is about 1 1/2 years old

michael lebon | Aug 24, 2019
Ambassador Fireplaces | Aug 24, 2019

Was it always this way? If so you can remove the ash oan and make some tweeaks and adjustments. If it hasnt alwayd been that way it coukd be maintnance issue and have soot plugged up in it. Is this a stove you purchased feom us ir another party?

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