Arbor Terrace of Asheville

Amy Davis

Arbor Terrace has been home for my mother for the past year. No one wants to give up their family home, and my mother had to move in after losing her husband of 53 years. It was a really hard beginning. Arbor Terrace staff were great from the start. They allowed compassionate visits during restricted visitation limits because of Covid, as my sister and I got my mother settled. They quickly adopted Mom. Susan, the Director, sat with Mom and soothed her as she grieved. Several staff kept a special eye on her, not only helping in day-to-day care, but identifying when Mom needed medical care and was unable to verbalize that herself. Staff joked with Mom and made her feel at home. They took time to talk with her; more than once, I arrived to find them chatting, looking at pictures with her, checking in on her. The place itself is clean, and has a homey feel, along with lovely gardens. There were a range of top-notch activities. Even during Covid, they worked to find ways to engage residents and help them connect. They encouraged Mom to participate, and some activities even seemed designed for her — her birthday is close to Elvis’s and he is her favorite musician. She was delighted when they had an Elvis birthday party this year. My sister and I did look at assisted living facilities before Mom needed to move in. (I highly recommend doing this if possible.) Arbor Terrace stood out when we looked, and they lived up to the promise.

Barbara Sawyer

Our aunt was a resident at Arbor Terrace for nearly 5 years. She started out in assisted living and then transitioned into Evergreen. The staff were well trained in caring for dementia patients. They were very attentive to her needs. From the Administrative staff, Nursing, Dietary, and Maintenance, nothing was missed. She absolutely loved the activities and staff that worked hard every day to keep them engaged. Thank you from our family

jim efland

We would like to thank the staff of Arbor Terrace of Asheville for the exceptional care you are providing during this pandemic for our Mom. She is 95 and is in the memory care unit. We have had her and my father in several other facilities in two states. Unfortunately, my father passed in his nineties and before we discovered Arbor Care of Asheville. We all agree that Arbor Terrace is by far the best facility she has ‘called home’. She is the happiest she has been at any other facility. The staff is outstanding and she considers them and the other occupants as her family. Thank you for all that you do.

Frances Smyth

My mother has been a resident of Arbor Terrace of Asheville in Assisted Living for almost 2 years, and our family could not be happier. She frequently tells us how comfortable she is, how good the food is, and how well she is treated. The staff is attentive, respectful, friendly, and responsive. Whether it’s a new hairstyle to spice up her Christmas celebration or a knock on the door to say hello during a quiet afternoon, the staff is supportive of my mother while honoring her independence. The facility is clean, bright, and attractive. A variety of social activities are available to her. The garden has been a wonderful place for Mom to spend a sunny afternoon and admire the flowers and birds as she has done all of her life. The staff’s communication with families has been excellent. Even during the pandemic, the Executive Director has stayed in frequent contact to assure families of their loved ones’ safety. I have been able to visit my mother regularly under coronavirus restrictions. I cannot imagine a better place for Mom at this time of her life.