Firehouse Subs Tunnel Rd

Elise Ramirez

Do not go here. If I could rate 0 stars, I would. I have a disability and have a service dog. I am also BIPOC. The sandwich maker told me off when I kindly asked if there was a status on my order and then proceeded to talk trash about me to his manager and fellow associate. I had been waiting 18 minutes for a simple sandwich and cup of soup when only one other person was ahead of me. They processed everyone else’s orders except mine, and then I found out I was behind all the other tickets. When I arrived there was hardly enough there and when I left it was packed. Tim, the manager, was very kind, attempted to accommodate, and seemed flabbergasted that his staff was acting so rudely. The cashier slammed my cash refund on the counter and sarcastically stated “I really hope you enjoy your sandwich, ma’am.” I will never eat at this Firehouse or another Firehouse again. Discriminatory and horrible customer service.

dave rg

Hadnt been there in a few months and regret i did. They have a thing if your name begins with a certain 2 letters you get a free sandwich. Neither the guy at register nor any employees knew it until i told them and then they told me because i alrwady bought sandwich i was out of luck. They said the owner wouldnt allow it. The wait was awful and the meat was cooked wrong. What happened to my neighborhood deli?

Murphmario Twopointoh

Me and my Mom went here one day and ordered two subs. The sandwiches were cold, my Mom's brownie wasn't in the best condition, some stray beef and lettuce got onto my sub, and one of the employees wasn't wearing a mask. Would recommend going to a different Firehouse next time.

Chad Gregg

Food is normally really good but our visit it was average this time. Not sure why. This wont keep me away. I'll be back. Overall their food is really delicious. No previous concerns.