Paul Mitchell The School Provo

Kelly Clingo

My first visit last year was amazing. I loved my cut and highlights. It took 5 hours and cost about $70. My second visit, last week, was great, but they could not give me a maximum price to expect. The stylist estimated $95 as a max, so I was surprised when it cost $109, especially considering what I had paid the year before. It took 7 hours, and I loved my highlights and cut. Unfortunately, the lighting in the building is terrible so I couldn't tell until I got back home that there was some orange at the roots. The orange was fading slightly over the next few days, but I still decided to get it corrected. It took 3 hours and cost $10. They reduced the orange to auburn and mostly removed the beautiful highlights that I had just gotten the week before. I feel like I just threw away $120 and 10 hours which could have been spent working, thus increasing the actual cost to salon prices. I regret getting the orange "fixed" and will not be returning.

Angel Thornburg

I am a recent graduate!! I absolutely loved my experience here. Their program for learning is unlike any I have seen!! I am proud to have been a student here and I highly recommend!!

Lizzi

Great job! I had a mixture of ideas that they still pulled off. Coming back next week for color. Edit: Came back. Kat did such a great job with the cut last time, color came out great too! She was attentive in listening to what I wanted and made sure to get it done before I missed the bus lol Super sweet and had a good time! Will come back!

Shadelin Jensen

* edited to add : it has been a day since my experience and I have noticed that not only is my hair color wrong, but the highlights are choppy and spotty. I got my hair done for family pictures this weekend. My hair looks absolutely terrible and I am embarrassed to go in public. I had an appointment for a cut and style and an all over color + highlights. I went into my appointment prepared with a picture of exactly what I wanted. I showed the picture to the girl who did my hair and to her teacher and both of them were excited and said no problem. I told them I wanted little to no blonde in it, so very few highlights. I mostly just wanted the dark ash brown color. The girl colored my hair, washed it out, toned it, cut it, blow dried it, and styled it... everything WITH the help and guidance of her teacher. While I was there I also paid for a membership for myself and for a hair cut membership for my husband. After I paid, I went outside to look at the "after" picture of my hair and I was shocked. I could not tell that it had been colored at all. It just looked like my hair had been chopped off (way more hair was cut off than I had asked for) and a few highlights had been added (it is even blonder than before the appointment). It did not even look like my hair had been styled (the girl speedily curled my hair- she pretty much tapped my hair to the curling iron then dropped it). Not to mention, I also had dye all over my face and neck. I went back inside to speak to the teacher about my disappointment. All she offered was for me to come in next week to have it fixed, but said that I would still have to pay. I spent 6 hours there (9:15AM-3:15PM) and spent a lot of money (way more than I was prepared for) only to be so disappointed to the point of tears. I am extremely upset. I will never go back to this place, especially not to have them "fix" my hair. Pictures: 1. "before" hair 2. "after" hair that was supposedly styled 3. picture of what my hair is supposed to look like 4-8. SOME of the dye staining my skin 9-10. My highlights