Welcome Home Property Management

Katrina Stephens

Welcome home is notorious for terrible service and dirty apartments. If you need something fixed, do it yourself, they'll never get it done properly and take lots of photos showing the condition before and after move in/out.

Kate Morehouse

We have rented from WHPM for about two years now, and plan on staying at least another year! We came to WHPM after having an absolutely terrible (and unsanitary) experience with a competing rental company in the area. WHPM has provided a clean and well maintained apartment that was built within the last decade. I'm so thankful we were able to find this place, especially with pets. When we first moved in, we needed help with the lock and the maintenance person responded right away and was really professional and helpful. They take cleanliness seriously, and will warn tenants who don't clean up after their pets. As a pet owner, I appreciate this. We plan on renewing our lease for at least another year, and really feel like our apartment is home. We have not had any issues with them and have recommended our apartment complex to friends and colleagues. Thank you!! -Kaitlin & Dillon Morehouse

Our Tribe Of Many

I am not currently a tenant of Welcome Home so take this review with a grain of salt, but I recently visited some friends for Thanksgiving who moved to this location a few months ago. I was shocked at the curb appeal of the Almon Street complex. Trash was EVERYWHERE! Curb appeal is one of the very first impressions you receive when arriving to a business, home, or in this case apartment complex. My first impression of this apartment complex was very poor. It seemed unkept. When I asked my friends about the trash they said it had been there for many days. The following evening I returned to my friends and there was snow covering the sidewalks (it had snowed earlier in the day), it was clear management had not shoveled. While I am in my late 30's and have no issues walking, I would hate to see an elderly individual fall due to the slippery and icy sidewalks. As far as the inside of my friends apartment, it looked as if the floors had been replaced recently, so perhaps they take better care of the inside of the apartment units more than they do the outside. Both should be equally important though.

407snsbatt

We had our ups and downs with Welcome home and overall the whole experience was more positive than negative. One must remember that this is a MANAGEMENT company that is in between it's two customer bodies. Owners and Renters. Often times the Owners are unreasonable jerks who live far away and are out of touch with their properties maintenance needs overall condition and market value. Owners can flat out refuse to authorize repairs or replacement items putting the management company in an impossible position. On the other hand Renters can be and often are, unreasonable , demanding , detached from reality and destructive. I am guessing that a very large percentage of Welcome Homes business day consists of coping with the above two described customers. A pleasant or positive encounter may briefly occur from time to time but it's undoubtedly rare I would imagine. The company isn't the slumlord we all hate. They are stuck in the middle of the slumlord we all hate and the tenant. Trying to eek out a living as conflict manager, complaint department, maintenance and repair contractor listing showing leasing and evicting agent in a demographic that is notorious for housing shortages or more accurately, "Quality and affordable" housing shortages. That being said there is obviously room for improvement, one might say a "Bonus room" even. The maintenance team headed up by a fellow named Tyler does a great job and the office staff albeit a bit disorganized was always pleasant with good intentions. My advice to you reading this review is Don't expect so much from these units. They have been through numerous leasing cycles. There will be issues and just be aware of that. Be reasonable and polite. Follow the lease rules as best you can. Take some photos and when your lease ends leave the unit better than you found it. In conclusion I must say that when I thought Welcome Home Properties was going to do me wrong at the end of my lease I was pleasantly surprised when they did the exact opposite. They get an ATTA BOY from me and mine and a heart felt Thank you. Craig and Sheri