Kaiser Permanente Redwood City Medical Center

Category: Medical Center

Address: 1100 Veterans Blvd, Redwood City, CA 94063, USA

Phone: +16502992000

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

L Nelo

Jun 10, 2022

It takes weeks to get an appointment with a doctor, and they always push phone appointments on you instead of actually seeing someone. If you have any immediate needs there is never ANY doctor available. No urgent care. You’re just screwed. Especially if it’s the weekend. You can go to the ER as a last resort but you’ll get a $100 fee for that. Doctors ignore your concerns, don’t respond to messages, don’t follow up with test results. If you’re lucky to get a referral to a specialist you will get excellent care, but they avoid that at all costs. There will always be a long line at the pharmacy because if you’re lucky maybe two people will be working. Just avoid at all cost if you have other options.

Bradley Naranch

Mar 21, 2022

The Kaiser Permanente Medical Complex in Redwood City is like a city within a city. It is intricate and labyrinthine with hidden avenues and unspoken rules. I love it. However, they lack gender neutral bathrooms, which makes gender non-binaries like me feel discriminated against. This should change. I love the artwork and open spaces in the newer facilities on Maple Street. I would like to see the wider adoption of 3D printing technology to enable the customization of medical products for KP patients. For example, I have a torn tendon in my left hand for which I need to wear a plastic splint for 6 weeks. The splints come in a limited array of sizes and don’t accommodate smaller fingers easily. A 3D printing option would allow for perfectly fitting splints and other medical implements needed for healing and recovery. There is an opportunity here to combine high quality health care with cutting edge technology that would make KPRC a worldwide leader. The CEO, Richard Isaacs, should consider it. I am happy to help.

C W

Mar 16, 2022

Kaiser experience, absolutely awful. NEVER again. I am a Kaiser patient and I can't even get a referral from a Kaiser Physician to get another opinion from outside of Kaiser. I will likely have to go to Mexico to get "medical care" because of my lack of success getting care through Kaiser and they are not giving me a referral to go to Stanford. I'm not sure why exactly, but Kaiser physicians won't give referrals to outside physicians. Its so sad that I will be going to Mexico to get care likely, because i can't get a simple referral...

Reena N.

Jan 14, 2022

I am writing this review for my dad who was in the ICU - Neurology department at Kaiser Permanente Redwood City in early Jan. 2022. The service he received from his Doctor, Dr. Rao, and the entire Neurology team and ICU Team, was outstanding. He was an in-patient for almost 4 days, and Dr. Rao was there every morning to check up on him and see how he was doing. Dr. Rao also called me and updated me regularly on his prognosis. We were unable to visit him due to COVID guidelines, however, the ICU nurses/doctors kept us informed, and even called us so my dad could speak to us. I felt very comfortable and at peace knowing my dad was in the hands of the excellent team at Kaiser Permanente Redwood City. THANK YOU to each of you!

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Questions & Answers

Where is the free parking located?

Ivan “Morlak” Martinez | Aug 24, 2018
Anthony Grillo | Aug 24, 2019

1250 Veterans Blvd. Parking is still free!

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How far back do medical records go?

Debbie Sandino | Jul 24, 2022
DJ Willisyde | Aug 2, 2022

Usually ten years after the last interaction with the patient

Are you giving flu shots

Paul Deisinger | Aug 23, 2020
Monica Dabney | Aug 23, 2021

Flu shots are free to members, offered October through March. Go to kp.org/redwoodcity for location and hours.

Do you have urgent care office that you can walk in when you are really sick? Do you have psychiatry department or doctors on psychiatry? Do you have ophthalmology/optometry department or doctor taking care of eye infection or sickness?

Lee Nguyen | Aug 24, 2019
Adithya Upadhya | Aug 24, 2019

Opthalmology department: https://thrive.kaiserpermanente.org/care-near-you/northern-california/redwoodcity/departments/ophthalmology/ Psychiatry department: https://thrive.kaiserpermanente.org/care-near-you/northern-california/redwoodcity/departments/psychiatry-2/ I'm assuming that by "urgent Care", you're referring to the "Emergency Department": https://thrive.kaiserpermanente.org/care-near-you/northern-california/redwoodcity/departments/emergency-department/

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when is the lab open to do blood work?

Paula Wolfson | Aug 24, 2019
Cisco L | Aug 24, 2019

M-F 7am-730pm, Sat & Sun 730am- 430pm

Do you accept workers compensation for a Neurosurgeon? Travelers Insurance is my husbands workers compensation insurance , injury 11/16/2011. We do not have Kaiser as a medical provider, does that matter? please email me back, thanks

Ziva Huitron | Oct 27, 2021
Ashika Sharma | Oct 27, 2021

As far as I know your husband's doctor has to refer him to kaiser and they should be able to accept workers compensation.

where is workers comp. at kaiser redwood city

Luz Maria Gordoa Davila | Aug 23, 2021
Krystal McDow | Oct 27, 2021

Workers Comp, also referred to as Occupational Medicine is in the 1400 Bldg on the 1st Floor. Address is 1400 Veterans Blvd. Parking Garage is available behind the bldg

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My son has bad tooth ache can I come in have tooth removed

Leon Dorsey | Aug 23, 2021
Krystal McDow | Oct 27, 2021

Kaiser Redwood City doesn't offer dental services. If you have Dental as part of your Kaiser Coverage and are looking for a dentist you can call Delta Dental and they will help you find a dentist that accepts Kaiser in your area. If unsure whether your medical plan covers dental, you can call Kaiser Member Services and a representative can look into that for you.

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What are flu shot hours

Bill Campbell | Aug 23, 2020
chad w | Aug 23, 2020

There is a sign out front. I could let you know when I get to work....I think its 9-5....

I never received my daughters birth certificate. She was born on oct 28th 2018. Who do I talk to?

Alyssa Romrell | Aug 24, 2019
Cisco L | Aug 24, 2019

Check with the Assessor-County Clerk-Recorder's-Elections office in Redwood City.

What floor is urgent care?

Angelina Guzman | Aug 24, 2019
Adithya Upadhya | Aug 24, 2019

By "urgent Care", I'm assuming that you are referring to the "Emergency Department". From the looks of it, it's in the first floor. You can find more information about this by browsing this link: https://thrive.kaiserpermanente.org/care-near-you/northern-california/redwoodcity/departments/emergency-department/

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WHERE IS THE ICU ROOM?

Sonny Beh | Aug 24, 2019
Jake Obniski | Aug 24, 2019

ICU is on the 5rh floor

Can I pick up my prescribed medication from other drugstores or it has to be at Kaiser's pharmacies?

Lee Nguyen | Aug 24, 2019
Michele Coons | Aug 24, 2019

Yes you can have at other drug stores. Not sure about difference in prices though. You just have to tell your provider. M. Coons

How can I contact Dr. Amin who did my L lung biopsy on Th, 1/10, regarding my still coughing up tints & dime-sized lumps of blood?

Janni Yuen | Aug 24, 2019
Norm Ngim | Aug 24, 2019

You can email the doctor via your login to kp.org, or call his/her office on Monday. If he/she isn't in, someone should be covering.

What are the visiting hours in the main hospital ?

Leticia Nakonechny | Aug 24, 2019
mikespriet | Aug 24, 2019

Never saw visiting hours posted, but quiet hours are 9:00 pm to 7:00 am.

What time close cafeteria

Diana Kolchak | Aug 24, 2019
Michael Velasco | Aug 24, 2019

7pm

Why do you only allow one other person to be in delivery room? A pregnant mother has to choose spouse or mother.. it's wrong. From what I've seen.. nurses don't want any experienced person in the room so they can tell patient whatever they want.

donna barry | Aug 24, 2019
Amanda Sayaseng | Aug 24, 2019

More than one visitor IS allowed in the delivery room for a vaginal birth (3-4 max) but only 1 person for a C-section for infection purposes. If the delivery is very high risk and we are expecting a sick or premature baby, we need to have fewer visitors in order to make room for all of the additional staff needed to ensure proper care for the newborn, giving him/her the best chance of surviving and thriving. Other than these situations we ask the patient who she wants in the room during actual pushing and they let us know their wishes. And we nurses volunteer to be the bad guy and tell the family that they aren't allowed in so that they are mad at us instead of the pregnant mother.

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Where is a good place to stay around the area? My father is having a kidney transplant and I need to find a place to stay for a couple months near the hospital?

Shiv Gettu | Aug 24, 2019
Cisco L | Aug 24, 2019

https://www.marriott.com/hotels/travel/sford-courtyard-redwood-city/

Can you reach Kaiser by Amtrak

Brenda Boatman | Aug 24, 2018
Varun Prakash | Aug 24, 2018

Redwood city has Caltrain connection. The train station is approximately 1.5 miles from the hospital. However, the city has no Amtrak connectivity. The closest Amtrak station is Hillsborough I think.

Which building can I go for a blood test?

Tom Palermo | Aug 24, 2018
monish | Aug 24, 2018

Main/tower building

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Is there a Hemotogy Department at this city

Bruce Alstad | Aug 24, 2018
Varun Prakash | Aug 24, 2018

There are doctors in Oncology department who deal with Hematology.

My work won’t let me back without a doctors note I got food poisoning last night and have been in bed all day. I don’t want to go to the ER what should I do?

Derek Schlesinger | Aug 24, 2018
Karen Washburn | Aug 24, 2018

Call adult medicine advice number or e-mail your doctor. You should be able to get a note either way.

Are you near a Bart Station

Brenda Boatman | Aug 24, 2018
monish | Aug 24, 2018

No

Are flu shots available now

Janet Jurian | Aug 24, 2018
monish | Aug 24, 2018

Yes

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