Pro-Fitness Plus

ab c

Don’t get a membership here. I would give 0 stars if I could. I cancelled my membership back in March 2022 through mail and got the return letter saying it is cancelled. I’ve been getting charged every month since then and disputed the charges. Now this month I get a charge of $250 on my card, which is over 12 months of membership pay. I’ve contacted several times on the phone and in person. Again don’t waste your time and money.

Jesse

Love this gym. They have tons of free weights, machines, benches, squat racks, cardio equipment. Even during peak hours, you most likely won’t have to wait for equipment to open up because there’s multiples of basically everything. Definitely room for improvement: there’s like two weight clips in the whole gym (buy more!) the wifi is horrible and service is horrible (Verizon), the sauna is tiny and is always occupied (not really sure how they could improve this), and the constant infomercials running on some of the TVs is extremely annoying. EDIT: To cancel your membership, you need to mail them a certified letter and then it's 45 days from when they received the letter is when they actually cancel it. AKA they get an extra month of fees from you unless you mail it like 60 days in advance. Garbage.

Deb Ranfeld

I see all of these negative things on here regarding the cancellation process. Most of you are referring to things that happened years ago. It appears you are intentionally trying to bash a business for past policies. I have been in the club and I have read the agreements, I have signed the agreement. I also READ the agreement before I, MYSELF signed it. You people on here act like they physically forced you to sign your agreements. Stop hating on a beautiful gym for past mistakes! It’s not hard to follow policy and just cancel through the proper channels. I hope all these people on here hating on this place have the tables turned on them. Maybe then you’ll realize how pathetic ya’ll sound just for some clout.

Doni Angel

Worst! I wrote a letter to close my membership. And I put the negative comment about charging me extra. The manager called me to take off the review meanwhile she started charging me again for 2 months. she said the letter I gave is not sufficient and you put a wrong review. After I took off the review she stopped charging me and gave me 2 months payment. The letter was enough if I took off the review? I couldn’t believe this was happening! I never had experience like this before.