Address: 480 Trapelo Rd, Belmont, MA 02478, USA
Phone: +16174893577
Sunday: 12–5PM
Monday: 10AM–6PM
Tuesday: 10AM–6PM
Wednesday: 10AM–7PM
Thursday: 10AM–7PM
Friday: 10AM–6PM
Saturday: 9AM–6PM
Cathy Marczyk
My husband needed a freehub body for his Stan's wheel. The one he needed was out of stock everywhere in the United States, except for here. I spoke with someone in the store who said I could have it if I came to pick it up, because this was not an item they shipped. Wheelworks is a four-hour drive from where I live, but I was desperate to get this, so I ordered it online on a Sunday evening. I called the store on Monday to see when it would be ready for pickup, and explained to the online order associate that I had an 8-hour round-trip commute, so I was trying to plan it to be there as soon as possible. He told me they were getting the order ready and would send me a text to let me know. Five minutes later he called back and told me he would be willing to ship it if I paid the postage. Two days later the part arrived in the mail! I am grateful beyond words for their above and beyond customer service. They made my day! What a wonderful company!
Luke Lewis
Today, 07JUN, was probably the 10th or so time I've visited this establishment for service. I have routinely brought in 5 different brand bicycles for service here. They do not seem to sell any of the 5 brands I brought to them; however, they have never turned me away and have always done the job right the first time. Services range from basic wheel truing, all-out tune-ups, and even welding metal frames. The entire service team is professional, knowledgeable, and trustworthy.
Rob King
Good selection of quality bikes and great service. I came in shortly before close to buy a bike and the staff was very helpful even though I ended up being there past close. Fair prices for a LBS. I'll definitely be back for parts and servicing.
Avais Sherani
They are mainly dealers of Specialized, but still have a huge variety of bicycles and related accessories. This is a one stop shop for any and everything related to bicycles. In bikes you can find Mountain, Hybrid, Cross, Gravel, Road & Electric. The staff is very cooperative and provide very good advice.
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You line up outside and can pickup orders placed online ahead of time or ask an employee for products from inside. They're good about masks, hand sanitizer, and physical distance. They still offer test rides of bikes and trying on products outside.
They do, or at least they used to. I bought one there years ago. Not positive if they still do.
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