Orange County Department of Child Support Services

Category: County government office in Santa Ana, California

Address: 1055 N Main St, Santa Ana, CA 92701, USA

Phone: +18669013212

Opening hours

Sunday: Closed

Monday: 7AM–4:30PM

Tuesday: 7AM–4:30PM

Wednesday: 7AM–4:30PM

Thursday: 7AM–4:30PM

Friday: 7AM–4:30PM

Saturday: Closed

Reviews

Jennifer C

Aug 2, 2022

Starting with the positive, I’ve always had good customer service over the phone. However, this is still a government agency that will do whatever makes sense to THEM and not to the rest of the general public. You apparently have to have an advanced degree in math to understand their algorithm for payments. My child’s father failed to make a payment last December. As a result, they issued a wage garnishment. He apparently overpaid what he owed. I was never informed of the overpayment. While it was clear that I was receiving more than the usual amount for a couple of months, I was not aware that once he paid the arrears, the amount would be offset by liquidating payments for 2 months. The result…I have to go two months without child support. Absolutely unfair to our son.

junior sandoval

Feb 22, 2022

Great place specially if you have to make payments 😁😂

Christian

Jan 20, 2022

This place is so unorganized. I thought it was first come first serve but looks like it is not. They told me waiting list is about 40 minutes and I was there for 2 hours. I asked how long more did I have to wait and they said I was next. 3 more people went ahead of me and never heard my name. Why? I do not know.

Corey LaPere

Nov 2, 2021

This office is terrible!!! I would put a 0 star if possible. I’m a dad of 3 trying to work and live and provide for my family. I have had my real estate license suspended by this office 4 times in the last 4 years! I have dealt with Carlos Lazaro and most recently Sashi Sharma. Today as an example I was on the phone with Sashi trying to have a discussion as to why they do this and she was incredibly rude and ultimately hung up on me. They hold my license hostage as my bill with them becomes larger. They restrict my ability to work and continue to demand that I give them large amounts of money I do not have. I barely make the payments I’ve been making and my household is struggling to make ends meet while they hold my professional license hostage. They tell me one thing and never follow through. I’ve requested to have every communication through email and they refuse ultimately forcing me to be on the phone so they do not have documentation for the poor treatment towards me. I have lost real estate clients because of these suspensions that would have allowed me to pay my back pay. This is a gross mistreatment of someone that is trying to do better, so if you’re planning on trying to work something out with them, I strongly recommend you don’t. You will be mistreated and nothing good will come from this.

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Questions & Answers

How do I remove a suspension drivers license

Eric Sanchez | Aug 24, 2019
Lester Pascual | Aug 23, 2021

You need to be current on your obligation. Contact child support services to get up to date on your payments and then they'll release your suspension. Then go to the DMV and pay a fee to reinstate your license.

I was never paid court ordered child support from 1982 to 1986. Can I re-open a case to collect the child support. Thank you

Patricia Anderson | Aug 24, 2018
Sandy Baucom Muir | Aug 24, 2019

If our office handled your case back then, yes. If not, no, because your children are now emancipated.

What happens when you have joint custody do you still have to pay child support?

Graciela Angulo | Jul 24, 2022
Kevin Lenertz | Aug 16, 2022

It depends. Child support is primarily based on two factors: income and percent of custody. Go in to the office or call them. They can give you a better answer based on your situation with a little more information.

How can I add dad to the birth certificate?

vicenta coria | Aug 23, 2021
Michael Tebo | Aug 23, 2021

You need to ask a family law judge to make orders for that to happen in a paternity case.

I owe only interest on child support, no public aid was ever needed so all monies collected by garnishment and T.O.P are sent to my ex. Can I have the garnishment and T.O.P. removed since all principal is paid off?emoved do

Michael James | Aug 23, 2020
Boost Junky | Aug 23, 2020

No. They will continue to garnish. Even if u are up to date

Does anyone know if child support is open or closed??

Jesus Aguilar | Aug 23, 2020
Omar Valdez | Aug 23, 2020

It is open over the phone

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Hi, how can I know if my ex-wife gave me child support? Please help!!!

SVFNH Acuña Ciprés | Aug 23, 2020
Iriss barriga | Aug 23, 2020

Call the office and give them your training and they will look for your information in their system. If there is a case they will tell you.

My son, only got a few checks and the father didn't continue to do his payments. My son, died in 2018 is he still entitled to receive his due?and he was a Marin Corp. 18 at the time of his death. Please help the time

IRIS HERRERA | Aug 23, 2020
Iriss barriga | Aug 23, 2020

The child support is owed to a parent to help raise the child. You should contact your local child support office along with a copy of your court order to find out if you can collect any unpaid support owed to you for when your child was alive.

the father owes child support, and my child turns in 18 now, how can i get help to collect the unpaid money ?

jane wang | Aug 23, 2020
Sandy Baucom Muir | Aug 23, 2020

If your child is now 18 and we have never enforced your court order previously, I don't think we can help now that emancipation has taken place. However, if the child is not yet 18, open a case so we can help

my son is in the service and out of state he needs copy of court order of child support showing amount he pays for child support. where can i get that in person? children live in ORANGE COUNTY CA.

Yolanda Flores | Aug 23, 2020
Sandy Baucom Muir | Aug 23, 2020

You can come into the office at 1055 N Main St in Santa Ana and inquire about it. However, unless you are authorized by him to speak to us about his case in his behalf, we probably can't give you that info

they are stealing my money my mail im being followed day and night im forced to take the buss when I own a house and cars and have money they refuse to give they made sure Im so iinjrued I cannot work and I need help now im denied my own money

Shannon Neff | Aug 23, 2020
Yaso Swedson | Aug 23, 2020

The government should close that office they all broking the law ..

huw do i find out if my garnishment is for chilld support or who is taking the money

Travis Simpson | Aug 23, 2020
Dana Mendocilla | Aug 23, 2020

Ask your employer for a copy of the wage assignment. It will show on there who the money is being sent to.

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If I lose my benefits card, can you give it to me?

keico flores | Aug 24, 2019
OC Cali | Aug 24, 2019

This local as a child support agency. Here you do not have or give benefit cards. What kind of benefits are you referring to?

If my 16yr daughter doesn't want to live with her mom and wants to live with me but her mom has full custody can she??

Sergio Ortega | Aug 24, 2019
Aimee Marquez | Aug 23, 2020

You have to take her to court for that

Can my ex wife take my kids and live in a different county?

Juanito Pena | Aug 24, 2019
Lauren Washington | Aug 24, 2019

There are a lot of different scenarios to that question. But in the most common case scenario, yes unless you have a custody/visitation court order stating otherwise.

What number could I get in contact directly with childsupport office other than the 866 number

Eduardo Ramirez | Aug 24, 2019
Lauren Washington | Aug 24, 2019

Call the 866 number and request to have the child support specialist that handles your case return your call. Once you speak with them they should provide you with their direct line for future contact.

Can i make a child support payment with a personal check or does it has to be made with cashiers check?

Cesar Flores | Aug 24, 2019
Lauren Washington | Aug 24, 2019

You can make it with a personal check.

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Can my daughters dad pay child support if he is in jail?

Y y | Aug 24, 2019
Fischer Mann | Aug 24, 2019

Short answer is no unless he has passive income while serving time.

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My ex made nearly 200,000 a year and was ordered to pay 4690/month for our four kids. He took a job with a friend saying income was 36,000 /year (lies)so his support went to 1651. Someone gave me his w2 showing $176,000 for 2017.what do I do?

Kathryn | Aug 24, 2019
Fischer Mann | Aug 24, 2019

Get IRS transcripts of his taxes.

My son is turning 18 in a week will I still pay child support I don't mind paying but if I knew the goes to him.

Al Reyes | Aug 24, 2019
Fischer Mann | Aug 24, 2019

Depends on your situation and how your order was structured. Assuming you’re not behind in arrears, in my case my son turned 18 In November but had to pay until he graduated in June.

I just broke my back and am disabled and have zero money how do I pay child support? And if it's 50/50 we decided custody why am I only having to pay?

Daniel Salazar | Aug 24, 2019
Fischer Mann | Aug 24, 2019

File for a reduction immediately. Keep in mind it does not go retro but from the time you file. Don’t waste another minute. Get in front of a judge

If my son is never allowed to spend the night or day with me his dad. Every time I asked to see him or for him to stay with me a day or night or weekend she(mom) says they have important things to do. How can she do that and still file for c support

Daniel Salazar | Aug 24, 2019
Fischer Mann | Aug 24, 2019

She not only can do that but she could also file for more money if you were supposed to spend that sometime with your child and you don’t. Do you need to get in front of a judge and enforce your rights to see your child as ordered. If she doesn’t comply they can charger for with contempt. Make sure you take good notes on the calendar to help prove your case. As well you can file a police report if you’re supposed to pick up your child and she does not release him.

I am wondering how to go about getting help with a paternity test? I almost feel guilty asking this, but I feel it is necessary to have piece of mind.

Sam Hale | Aug 24, 2018
Eric Quinones | Aug 24, 2018

Just come into the office. The staff will answer all your questions about paternity. Good luck.

What if you Havre a doubt about your son or daughter whether you are the father?

steven guerra | Aug 24, 2018
Kevin Lenertz | Aug 24, 2018

What Isiaah said. You can open a case specifically for that reason. This will also protect your rights. That assumes a few things though. In California if you are married at time of conception or if you've acted as the child's parent for a period of time you're presumed to be the parent. You can also find this information on the state dcss website.

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Can my child support, which I receive for my 17 year old son, be attached by a creditor here in CA?

Michelle Crawford | Aug 24, 2018
isiaah Mckeown | Aug 24, 2018

Did he file bankruptcy?

What's the address

william prince | Aug 24, 2018
william prince | Aug 24, 2018

Good looking out Lex P

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hi I wanted to ask that if my ex said he didn't work that he only haves to pay 220 a month for child support. If I can prove that he works under the table on his own account will they make him pay more money

Monica Perez | Aug 24, 2018
Steve Wallace | Aug 24, 2018

when working under the table or with cash payments, it's almost impossible increase from what your getting. Unless they can get his tax returns showing an increase.

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