Valencia BMW

Pavithra Thiagarajan

I recently bought a X3 from Valencia BMW. The entire experience was great. I stay in Northern California about 350 miles from Valencia. I got in touch with Walter Emerson from BMW Valencia. He was dynamic and quick in his replies. He made sure the whole process of buying the car transparent from showing us the inventory, being flexible in accommodating our preferences and making sure the car being delivered in the promised timelines. Special thanks to Hamid on easing our work on the financing part. This dealership has great staff who make the car buying process so much fun and memorable. I would highly recommend to work with Walter.

LISA thecoffeegyrl

Amazing facility and service! I felt like I was visiting a resort! We were welcomed by Jesse our service representative with professionalism and care. He immediately asked us if we would like some coffee, and then walked us through the necessary paperwork. He said our service could take up to 2 hours, and if it's okay, they will wash the car too. I said sure! The entire service was a little over an hour. We give 5 stars for an accurate time frame! We highly recommend this facility for all of your BMW needs. Make sure to ask for Jesse! We will be back for sure.

Gonzalo Lara

I contacted the Valencia BMW service department via phone and left a message describing a problem with my vehicle. The following day I was contacted by Taylor Hawking who immediately set a convenient date and time for me to take my car to the dealership. She also arranged for me to have a loaner vehicle so I could go to my doctors’ appointments while my car was in the shop. Once she received my car she had it checked, inspected and worked on and at the same time she was updating me on their findings. My car was returned to me sooner than expected and without any problems. Every time I have contacted Valencia BMW, I have received the highest quality of service by ALL of their employees. Whether it’s Taylor or Robert Perez, the service department is an amazing group of people willing to help their customers. I love this dealership, I love their commitment to quality, customer satisfaction, professionalism, friendliness and service.

Barry Berona

After purchasing my used 430i Gran Coupe, I had to have a slight adjustment made and had the distinct pleasure of having Bill Parks as my service advisor and am very thankful I did. He was more than pleasant and extremely helpful in assuring me that Valencia BMW would stand behind their vehicle and had me back on the road in no time and feeling as if I was totally taken care of, as well as knowing that he's just a call away if I'm ever in need. Thanks Bill Parks and Valencia BMW