Kathy Song - State Farm Insurance Agent

Category: Insurance agency in Valencia, Santa Clarita, CA

Address: 25060 Avenue Stanford Ste 170, Valencia, CA 91355, USA

Phone: +16614178110

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Jailinne Alva

Dec 9, 2021

Joseph is so patient and understanding. He is very knowledgeable on the subject and speaks spanish, which helped my dad understand information regarding his policy. We are very pleased with this office and will most likely recommend it to friends and family.

Jose Efrain Reyes

Mar 26, 2021

I have been with Kathy and her team for many years. They are always so helpful with my auto polices. I usually am buying a lot of cars so they ensure them for me quick and always explain my coverages. I would recommend them to anyone. I have no problem sending them friends and family because I know they will be well taken care of.

myers debbie

Nov 6, 2020

I have worked with Kathy and her office for several years now. I couldn’t be happier with her and her team. They always have my best interest in mind, they do an excellent job educating me on all the insurance products that I may need. They never tell me what to get, they educate me and allow me choose what’s best for my family. Kathy herself has taken the time to come to my house and help me with my insurance needs. But if kathy is not in the office her team is just as good as she is. They are prompt, professional, and always get things done correctly in a timely manner. You will not regret using this agency. On top of that I have been extremely happy with STATE FARM INSURANCE. They are number one and so is this agency!

Monica Jeffries

Sep 25, 2020

We decided to switch to State Farm insurance last year after years of trouble with our prior insurance company. Kathy and her staff were very knowledgeable and helpful in explaining all the details of our insurance to us. She has been available for all my constant questions. We highly recommend Kathy and her team for all your insurance needs!

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Questions & Answers

What factors influence car insurance rates?

Kathy Song - State Farm Insurance Agent | Jun 25, 2022
Kathy Song - State Farm Insurance Agent | Jun 25, 2022

Coverage options, deductibles, and discounts may affect your policy cost, along with such things as your driving history, credit score (where permitted by law), and other third-party reports.

How fast can I get car insurance coverage?

Kathy Song - State Farm Insurance Agent | Jun 25, 2022
Kathy Song - State Farm Insurance Agent | Jun 25, 2022

As long as you have all required information and go through the application process, coverage can begin immediately. For the most accurate quote, you’ll need to know your car’s make, model, mileage, and year. We’ll also need to know a little about you and your driving history.

What if I have a vehicle that's not listed on the Vehicle Type section?

Kathy Song - State Farm Insurance Agent | Jun 25, 2022
Kathy Song - State Farm Insurance Agent | Jun 25, 2022

Please contact a State Farm agent if you're trying to insure a classic automobile or any atypical vehicle-types. Examples include motorcycle, snowmobile, camper, ATV, etc.

What is the difference between market value and replacement cost?

Kathy Song - State Farm Insurance Agent | Jun 25, 2022
Kathy Song - State Farm Insurance Agent | Jun 25, 2022

Market value is the amount a buyer would pay for the home and land in its current condition. It is influenced by factors such as proximity to good schools, local crime statistics, and the availability of similar homes. Replacement cost is the cost to rebuild the entire home.

Why should I sign up for the Paperless Notice of Privacy Policy?

Kathy Song - State Farm Insurance Agent | Jun 25, 2022
Kathy Song - State Farm Insurance Agent | Jun 25, 2022

You can reduce the amount of paper you receive by signing up to go paperless. You can view the Notice of Privacy Policy online instead of receiving a mailed copy. You'll also help State Farm achieve its green mission.

Can I pay by phone or mail instead of online?

Kathy Song - State Farm Insurance Agent | Jun 25, 2022
Kathy Song - State Farm Insurance Agent | Jun 25, 2022

Yes. State Farm has ways to ensure the security of your payment information, but if you're uncomfortable making an online payment, you can forward your application to a State Farm agent. They will contact you about payment arrangements. The coverage effective date will depend on the new payment arrangements made with the agent For additional questions, contact an agent or see our Privacy Policy.

Is my payment information secure on your website?

Kathy Song - State Farm Insurance Agent | Jun 25, 2022
Kathy Song - State Farm Insurance Agent | Jun 25, 2022

At State Farm, we take your concerns about online security very seriously so you can pay without worry. We employ industry-standard controls for protecting customer data and keeping the server environment stable.

What is the difference between sending my quote and purchasing with an agent?

Kathy Song - State Farm Insurance Agent | Jun 25, 2022
Kathy Song - State Farm Insurance Agent | Jun 25, 2022

You may send your quote to an agent anytime during the quote process. If you haven't completed the online form, an agent will contact you to complete the process. If you received a quote online, you can still purchase with an agent. The agent will contact you to gather any additional information.

What can I do on the State Farm mobile app?

Kathy Song - State Farm Insurance Agent | Jun 25, 2022
Kathy Song - State Farm Insurance Agent | Jun 25, 2022

You can take care of insurance and banking accounts, get roadside assistance, file and check your claim status, and lots more.

What if I have more than four vehicles or four drivers in my household?

Kathy Song - State Farm Insurance Agent | Jun 25, 2022
Kathy Song - State Farm Insurance Agent | Jun 25, 2022

If you need a quote or coverage and have more than four vehicles or four drivers, contact a local State Farm Insurance agent.

I am a current auto insurance customer, why can't I get a quote for another auto policy online?

Kathy Song - State Farm Insurance Agent | Jun 25, 2022
Kathy Song - State Farm Insurance Agent | Jun 25, 2022

If you're a current State Farm auto policyholder, you can get a quote by following these steps: 1) Log into your account. 2) Select your current auto policy. 3) Click Quote/Replace a Vehicle. The request will be forwarded to your agent for processing.

How do I download the State Farm mobile app?

Kathy Song - State Farm Insurance Agent | Jun 25, 2022
Kathy Song - State Farm Insurance Agent | Jun 25, 2022

Text MOBILE to 78836 to get a link to the app or download from your app store.

Can I use my check card or debit card?

Kathy Song - State Farm Insurance Agent | Jun 25, 2022
Kathy Song - State Farm Insurance Agent | Jun 25, 2022

State Farm accepts most major credit and debit cards.

How can I pay for my insurance if I decide to purchase it online today?

Kathy Song - State Farm Insurance Agent | Aug 24, 2021
Kathy Song - State Farm Insurance Agent | Aug 24, 2021

State Farm accepts most major credit and debit cards.

When does my coverage start?

Kathy Song - State Farm Insurance Agent | Aug 24, 2021
Kathy Song - State Farm Insurance Agent | Aug 24, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

I changed my mind about purchasing this insurance. What should I do?

Kathy Song - State Farm Insurance Agent | Aug 24, 2021
Kathy Song - State Farm Insurance Agent | Aug 24, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

Is my account number the same as my policy number?

Kathy Song - State Farm Insurance Agent | Aug 24, 2021
Kathy Song - State Farm Insurance Agent | Aug 24, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Do I have to pay for an online quote?

Kathy Song - State Farm Insurance Agent | Aug 24, 2021
Kathy Song - State Farm Insurance Agent | Aug 24, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

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