City Sports Club

Ian Schoch

Personal training is a total scam. When I signed up the sales person used high pressure sales tactics to get me to sign and lied about the contract details. I asked specific questions about my ability to cancel and pay month to month. Now I am changing jobs and cannot attend regularly they tell me that I have to pay half of the remaining months cost and that I’m on a 1 year contract. When I talked to the director of personal training he blamed it on the employee for not telling the truth and took no responsibility for this scam whatsoever. The price is exorbitant as well since it costs 240$ a month for 4 25 minute long training sessions. Avoid personal training at all costs. This company deserves a lawsuit and an investigation by the authorities.

Cy (CY)

Read all reviews before joining. It’s a scam! Not only will they charge you $200 upfront but the moment you want to cancel not a single dollar is reimbursed. The place is packed on peak hours and it took them over a month to give me my access (that I still haven’t received). When I canceled because I hadn’t used this facility even once they said that no refund would be issued. A scam.

Ward

Beware of this gym. They’ll charge you the annual fee immediately a month after you join although you literally just paid for initiation fees. Management is bad when it comes to keeping the place clean. Employees are not trained well when welcoming and greeting you when walk in as they’ll just give you a “look” and not say anything. Personal training session is a scam of $60 for a 25 minutes session so don’t join. They’ll pitch you a plan super aggressively and make you feel uncomfortable. They only have one power rack and free weights are all over the place. Overall a spacious gym but have too many members per equipment. I would say 3 people per equipment during peak hours so when you’re on a equipment, you’ll have people asking you constantly how many sets you have.

Dixiong Wang

Pros: Opening time is great, gym is clean and sanitized well. Cons: Personal training contract is a trap, they told you if you cancel the program, the fee for remaining session will be refunded but they are hiding something. They always use example that if you pay for 24 sessions and used 12 sessions, the rest 12 can be refunded. But the truth is you can only be refunded of 50% of your sessions. This means if you signed for 1 year program, and would like to cancel it a few weeks later, you have to pay for 6 months whereas your membership terminates immediately.