Water and Power Community Credit Union

MrJackj54

Please please stay away from this credit union. Brenda borjon is by far the worst and most unprofessional person you will work with. No one answers calls or emails. Save yourself the worst experience you will ever have and go elsewhere. These people have no idea what customer service is. Worst experience I have ever had in a bank. Can’t wait to close my account and be done with this useless bank

Kam Pro

No wait time! The staff is rude; I love it! I can deal with the non-professionalism and in return NO WAIT TIME IN LINES!!! YEA! If you can deal with the rudeness and being judge on your appearance and race, this is the bank. Most customers will go out of there way to go to another branch. Well, me..., I love it! Thanks to Saudia Jones Member Service Representative and Stacy Trammell-Baker Branch Sales Manager. If the lines return, I guess they fired them and I will be back in a line. Ouch!

Juan carlos Urbina

The most rude unprofessional Bank. Do not bank here. do not even set foot in this Bank. Take your money somewhere else . There's many other credit unions besides this dump. People are unprofessional. They will cancel your card and not give you a reason. And when you called them and ask for an explanation, they just tossed the ball from one person to the other. Cuz they're not able to fix the problem. This place is a joke of bank .

Simon Weaver

I strongly recommend NOT getting an auto loan through WPCC. I’ve been happy enough with dealing with customer service but they only report to ONE of the three credit bureaus. This means if you’re looking later for a mortgage then your middle score (used for mortgage lending) will not take your auto loan into account. I never even knew this was such a thing and they weren’t able to do anything about it. My middle score is 30/40 points below what it should be for a 25k loan.