Address: 1920 S Rochester Ave #102, Ontario, CA 91761, USA
Phone: +19096055777
Sunday: 12–5PM
Monday: 9AM–6PM
Tuesday: 9AM–6PM
Wednesday: 9AM–6PM
Thursday: 9AM–6PM
Friday: 9AM–6PM
Saturday: 9AM–6PM
Johnny Boulders
Been a long time customer with a really old account but now I'm done with greencoast... 18$ for a bag of mother earth coco in bulk is a complete rip off!! and 20$ for and exchange on 20 gal co2 tank is ridiculous! workers are great but the corporate greed is real here! Go down the street and shop at Mission hydro....15 $ for a bag of mother earth there and 12$ to 13$ for co2.!!!.. For being the "Walmart " of hydro shops...you guys are sure jacking up your prices! GREED.
James Moreland
Terrible customer service. It doesn’t bode well for return business when you call to enquire about the availability of a product, drive six miles to pick it up only to find out the item was never actually in stock. Come on now people!
Ned Flanders
Service sucks almost every time you need something they are out of stock
Theodore Saker
Called in needing to exchange filters I had bought the day before for the correct sized filters. Woman on the phone rudely explained to me they will not take my return. I acknowledged that and was already on my way to the store. I asked her if they had the correct filters I needed. She pretended to check the inventory- then proceeded to lie to me saying they DO NOT have the filters and she was “sure they do not have them in stock.” She then told me they had been ordered and are on the way in seven days!!!! I turned around and went home, wasting time and gas. I waited one hour then called back in. Andy answered the phone. I explained to him the situation, he found the filters within 1 minute of checking. I drove back to the store and got my filters. I can not believe the lack of customer service this woman displayed. If I managed this business I would fire her on the spot. If it were not for Andy, I would never go back to this store again. I’ve never had an experience like this I can’t imagine they want employees like that.
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You have to walk up to the front and a sales associate will take your order at the door. They'll grab your stuff while you wait outside.
Yes
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