Publix Super Market at The Shoppes at Heritage Village

Alison Leigh

Gave their little sandwich operation too many chances just to be disappointed several times. The first issues arose with the sandwich makers completing half my order by the pickup time. Having to wait for them to finish a walk in 10-20 minutes past the pickup time and being met with crickets or serious attitude when I asked why they interrupted an online order with a pickup time. Today was the icing on the cake, they didn't have a key ingredient for 1 of 2 sandwiches that were ordered so they didn't make it or make any effort to contact me or rectify the situation. The sandwich that did get made was noted to have extra mayo and ranch...neither was on the sandwich. At all. The only saving grace was the sandwiches being good...was. I'd rather drive 15 more minutes out of my way to go to a publix with competent employees. Disgraceful.

Nathan Wheeler

I am grateful this Wake Forest Publix had allergy friendly mac-n-cheese for my son. He very recently had his braces put on and was well served from Publix. Thank you.

Alicia Petty

Got the hot bar and food is delicious. The associates were so nice and accommodating. Great visit today.

Alyssa Teshak

A little kindness and smiles go a long way. Walking into Publix this morning, all the employees i ran into were smiling, cheerful, and so helpful. Both the manager on duty and customer service gentlemen were great. I’ve been searching for fresh eucalyptus all over town. While Publix wasn’t selling any out front, they still went out of their way to get some from the back for me with no problem. Other employees made sure I was helped. My little girl was even handed stickers and a coloring sheet and crayons, which surely made her morning :) It’s just refreshing encountering this type of customer service. Thank you!!