Tropical Smoothie Cafe

Category: Restaurant in Wake Forest, North Carolina

Address: 1009 Stadium Dr, Wake Forest, NC 27587, USA

Phone: +19193714358

Opening hours

Sunday: 9AM–8PM

Monday: 7AM–9PM

Tuesday: 7AM–9PM

Wednesday: 7AM–9PM

Thursday: 7AM–9PM

Friday: 7AM–9PM

Saturday: 8AM–9PM

Reviews

Jacqueline Bond

Jun 4, 2022

Actuality this restaurant deserves less than one for today. When we arrived there was already 8 people waiting to receive their order. None of the tables were clean. The work area was not clean, and it appeared that it has been in chaos for quite some time. Employees on the phone, walking outside to take phone calls, etc. There was stuff everywhere. The workers were all over each other. You could tell that there was no strategy or team unity. When I was handed my food she basically threw it on the counter instead of putting it in my hand. I was even someonelse order at one point. I mean it was just a mess. The items that were used to make the smoothies were on the counter where the public seats, to eat their food. You can tell that it was a group of inexperienced teenagers and I did not see not one adult in sight. This place needs adult supervision and guidance.

Holly Baker

Apr 23, 2022

Ordered online 4/22. Schedule pick up for 3:45. Came in and waited for my order for over 30 minutes. Only 2 staff members working. Was not acknowledged by staff at all. Finally got my sandwich and had to remind crew member to make my smoothie 3 times..all while others who came in after me received their orders before me. There was a poor woman with her child who waited 45 minutes for her order, she ordered before me and still had not received her order when I left. This is just ridiculous and after reading the reviews for this place I can see I’m not the only one who has had problems here. Won’t be back.

Giana Pacheco

Mar 12, 2022

It was so delicious! Only took about 5 minutes to receive my order. Everyone greeted me and took my order in no time.

reid parsons

Feb 19, 2022

Absolute horrible service, made an online order and arrived when it should've been ready. Waited for 30 minutes and still no acknowledgement or anything from the staff. I finally got the supervisor's attention and she told me my drinks were still being made while that entire time I had watched over a dozen people walk in, order, receive there oders, and walk out before they even started my order which should've been ready before I even arrived. I finally received my order an hour after it was made which is ridiculous for 3 smoothies, will definitely not be coming back to this location.

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Questions & Answers

What are the Covid safety practices like here?

People are asking | Mar 4, 2021
Derek Cazel | Mar 5, 2021

No indoor seating. Masks required. Staff all had masks and gloves.

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