Address: 3927 E Trent Ave, Spokane, WA 99202, USA
Phone: +15093268484
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: Closed
Kayse Massad
If I could give them 0 stars I would. Unprofessional, rude, and horrible communication. I have left numerous messages over the past couple months and the lady never called me back. Received a call today from a lady who says she’s been the one handling my account yet I’ve talked to the same person over the past 3-4months and never was she rude to me like this lady was. Claiming I’ve yet to call or anything. Stated there were no notes showing my previous calls (thank god for my call log). RUN AND DON’T FINANCE WITH THEM!!!
Theresa Waller
I had a car loan through Phoenix Financial and loved the text messaging option for communicating! I could ask any questions and make my payments so easily with my card they saved on file! And anytime I did call I called I was always helped right away by Leslie or Kyle! Thank you Phoenix Financial!!
Grandma Tee
The ladies at Phoenix Financial have been really helpful and very nice when I have had to call them. I've bought 3 vehicles through them and never had a problem. I've paid two of the vehicles off and just bought the 3rd one last month using one of my old vehicles as a trade in for the downpayment and was given a 200$ credit for being a returning customer. My credit rating has gone up due to the fact that I made all my payments on time or before the payment was due. They even sent me a check when I over paid them. I did have a few issues with Auto Credit but they were worked out and I'm happy with their serves. My daughter had issues with the car she bought from Auto Credit. 3 months after she bought the car the tranny went out on it. She just let the car go back. They did go after her for the payments and she took a hit on her credit report which I don't agree with. There is always bad with the good.
Kayla R
I have paid off one vehicle, am close to paying off another and recently purchased one all through Phoenix. I have a high interest rate but bad credit so to be expected. They are very kind and an amazing place to work with! Last year my grandfather passed away and my husbands uncle passed away within two days of each other so we had missed a lot of work due to travel, funerals and grieving I called to see if I could make my two payments late and they said that they were very sorry about our losses and not to stress out about money during a time like this and pushed BOTH of my payments out a month! Amazing people! Keep an open line of communication, pay your bills, stick to what you agree to and they are the best to work with!! Thank you so much Phoenix Financial!
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You would need to refinance the vehicle in just your name or pay off the loan. If you have any questions please feel free to give us a call
Have her call and ask to speak to legal department manager.
If all that is owed is a late fee then we will work with you please call and ask to talk to a manager so we can help you through this. Thank you
It is legally your car not his. Call the office tomorrow and we can try to help you. Ask for extension 309
You can mail payments to either 3927 e Trent Spokane WA or you can mail to PO Box 11843 Spokane WA 99211
Yes, they do. However, circumstances vary so you should contact them and find out if you're eligible.
Sorry but we only offer auto loans through Auto Credit Sales
You have a 10 day grace period from the date your payment is due before you have a late fee. Just contact them on Monday whether it's by phone or going in there and explain your situation, they'll due what they can to work with you. Another thing you can due when you contact them on Monday is ask them about possibly changing your due date.
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