JB Sash and Door

Kim Nguyen

Yikes. It's disheartening to hear the experience that my husband had with this company; more specifically, the interaction that was had with one of the owners, Ron. In short, he was belittling and lacked professionalism in his course of action when handling a customer's request. It's definitely surprising to see this coming from the leadership team at JB Sash and Door. Overall, great products. Just be mindful that your requests and/or concerns may not be valued.

giorgio mariano

JB Sash were supposed to replace 9 windows in my apartment. The day of the installment they realized, even after two early measurements, that one of the windows was the wrong size. They realized that only after they have already removed my old window and had to reinstall again the old one in a very precarious way. I had to wait more that 6 weeks before having them coming again with the new window. And then what happened? They took the measurement wrong again and came with a wrong window again!!! I thought this was a joke, doing twice the same mistake without any consideration.I have been waiting now more than 3 months to have all windows replaced...Not a good service. If you have alternatives I would suggest to go somewhere else.

Nadia Cardone

I have called this company about 3 times over the last 5 years trying to get quotes on doors. My latest call was yesterday, and the woman I spoke to, and I wish I could remember her name, couldn't have been more dismissive to what I was looking for. She seemed more interested in steering me away from requesting a quote than actually wanting my business. She basically told me that she had a lot of other larger orders and didn't know when she could get to my smaller request. She was trying to beat around the bust about it, which was even more annoying. Had she been upfront and said "hey, we have a lot of orders ahead of you, it might take X amount of days to get this ordered", I would have actually respected that more, at least it would have been honest. I despise companies that behave like this, and will certainly not be calling them again in the future.

Andy Lurie

Our experience with JB Sash and Door has been wonderful. Joe Beattie has been great to work with - he even stopped by our home to confirm measurements. They even went the extra step to introduce me to an installer. All in all, a fantastic experience with some great people!