Maine E-ZPass Customer Service

Yes

Hi Beth, We do need the new license plate (not the temp plate). If you just switched your registration over with the same plate, you should be good. But don't forget to mount your new transponder! If you need new velcro strips, just let us know. Thanks!

Only the Eastcoast

Hi Susan, If you have your license plate of the car you were in listed on your account we will be able to match up the transaction to your account. When are car drives through and the electronic payment doesn't occur via E-ZPass, our system takes a picture of the license plate and we have folks here who match up the plates to account holders. If you have any concerns, you can contact E-ZPass customer service. Thanks!

Yes, accepted now!

You can put it in the new car, if you have a new license plate number be sure to go into your account and add it.

You should pick it up ,however they will snap your plate at every toll you pass thru and send you the bill,be sure to pay within 7 days from receiving it

Yes you can. As long as you have a registered vehicle in the state you can get one

As long as you have a credit card you should be all set

No

Hi Steve, Please reach out to our E-ZPass Customer Service Center. They can take a look at your account and see how old your transponder is and if you are getting a lot of manual reads rather than electronic transactions. Representatives are available from 8 AM to 6 PM Monday through Friday at 1-888-MTA-PASS. Thanks!

a

With a Maine E-ZPass you put money on your account and then the tolls are deducted from that balance. You oftentimes pay less than the cash rate and with more frequent travel you can also get additional discounts.

Yes

Unless the vehicle is registered in your name, the easy pass would not cover you. The violation would be sent to rental company and a fine would be given to you.

No, you do not need a new E-ZPass. When you go through the E-ZPass lane the sensors in the road will detect the number of axels and charge your account appropriately. However, you should add your truck plate to your account -- just in case the transponder doesn't read. That way we can manually apply the toll to your account. If you are going out of state, you might want to add the trailer plate as well (but I would take it off after your done traveling). Hope this helps!

Hi Anne - E-ZPass is not accepted on the west coast currently. It currently is accepted as far west as Illinois and as far south as Florida (in certain areas). Below is a link to the map that shows participating facilities. Hope this helps! https://ezpassmaineturnpike.com/EZPass/Page.do;jsessionid=0000l31R1aRkNiUAa1F5LVWQnVH:-1?id=facilities

As far as I know all you have to do is move your transponder into the rental

Hi Don, Once you log into your account online, from there you should see a number of options. "Credit Cards" is the 5th one down. Click on that and once that opens up in the bottom right hand corner look for a link that says "Manage Auto Payment Options." I hope this helps! If you need help, please feel free to contact Customer Service M-F between the hours of 8 AM and 6 PM. 1-888-MTA-PASS. Thank you!

You can sign up online and have an E-ZPass mailed to you, or you can pick one up at our E-ZPass Customer Service Center located at 2360 Congress Street in Portland. The hours are M-F from 8 AM to 6 PM.

Hi Donna, you can call 1-888-MTA-PASS and talk to customer service or you can change online anytime!

Yes it will. it also takes a picture as you pass thru and they bill you accordingly.

Unfortunately, no. Customer Service is only open between 8 AM and 6 PM Monday through Friday. You can order one online 24/7 and it will be shipped out that week.

I believe they take a picture of your license plate at the toll plaza and will send a bill to the address the plate is registered to. Hope this helps.

Absolutely very quickly. Under 30 minutes and they were a bit busy. Super happy.