Tierra Hills & Tierra Palms

Omar Ramirez

Do not attempt to rent here management has no idea what their doing. Stephanie the manager tells you something and apparently forgets the next day. Been here 3 years and ever since new management took over the apartment have gone down hill. Stay away from this place and save yourself the headache with dealing with these people.

Gabriel Zarate

Avoid this place like a plague. There’s a lot of monkey business going on with staff. I always pay rent 3 days early and get sent text messages from their corporate office threatening to evict me the following month. They say it’s a glitch in their system. The problem is this happens way too often and it appears to structured. The first day we moved in there was no weather stripping on the door and the door was also warped and busted up and still has yet to be replaced. When I requested a mold inspection out of concerns for my family they sent the same guy who replaced my toilet seat to do the inspection and said the was no mold. When our heating stopped working in the winter I put in the service request and nothing has been done for months. The boss lady of the apartments is arrogant and quick to dismiss your claims and concerns. If you have no choice and have to sign a lease here, know your rights as a tenant and make sure your standards of living are met. On a side note: the maintenance workers are amazing and they do their best, and I appreciate them. Hope this helps

Lizette Velderrain

Horrible service, not happy about maintenance come late to fix stuff, my old apartment had lots of problems . my roof was leaking, my closet got wet from a problem with the pipes from the wall they made a hole and never came to cover it same with the kitchen roof. I got offer a bigger apartment haven't been their for 2 weeks and got over flooded all my stuff got wet and are not doing anything to help me, they are using my electric. To dry my carpet and are charging me for that and the 3 day. I wont live there they are still going to charge me is horrible. Don't recommend living here. They are stealing your money. 😒😒😒😒

Joseph Kachline

This place is rotten. Excuses after excuses from people unwilling to assist when your employees make mistakes. I took over two months and consistent incompetence to finally get someone from maintenance to finish repairing the bathroom and mold in closet after pipe broke in plumbing wall. Today I am being gassed out because someone decides to refinish counter tops in adjacent apartment without properly venting, was informed I should open windows and suffer. When will someone do something about the mismanagement being perpetrated at Tierra Palms in Tucson. Cannot wait until lease is up.