Address: 25410 Marguerite Pkwy, Mission Viejo, CA 92691, USA
Phone: +19494555296
Sunday: 10AM–6PM
Monday: 10AM–8PM
Tuesday: 10AM–8PM
Wednesday: 10AM–8PM
Thursday: 10AM–8PM
Friday: 9AM–9PM
Saturday: 8AM–8PM
Jennifer Gonzalez
The store got a face lift and looks fabulous. Unfortunately, it is under staffed and the staff available are a bit challenging to work with. Called before hand and the girl refused to take my order, which ok BUT when I asked her if she can assist to order it online she basically said I don’t know and you figure it out. I asked to speak to someone who knew and the same associate responded and did not respond. I went to the store and the staff does not want to be helpful, I asked a couple times where the items were. She left me mid order as she was filling the balloons up to help customer in line- which I get but she required 3 more balloons. Please hire more people and people who want to be helpful. People are coming in for joyous occasions, don’t damper the experience with terrible customer service.
Mike Mugnai
They won't answer the phone. Only hang up on you. Called 4 different times. Trying to order supplies for a party.
Roger Jones
They were really busy on a Saturday morning but the people were friendly, smiling Ann's working hard to keep things moving the balloons came out beautiful.
Kristin Frey
I've used this location several times to order balloons for work events. The staff is very friendly & courteous. My orders have been done on time and exactly the way I ordered them on the website. I'll definitely continue to give them my business. The only reason for 4 stars instead of 5 stars is because there typically aren't enough staff at the front and there can sometimes be a bit of a wait.
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Yes
Yes they do
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