AAA Mission Viejo Insurance and Member Services

Category: Insurance agency in Mission Viejo, California

Address: 27805 Santa Margarita Pkwy, Mission Viejo, CA 92691, USA

Phone: +19495839433

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–1PM

Reviews

Ron Rico

May 24, 2022

I Dislike this office and am starting to dislike AAA. They monopolize the towing industry and may be accepting $$$ kickbacks to only have one tow company for 10's of thousands of people. Which means poor customer service and excessive wait times, as much as 24 hours. Just not worth it

Joann Halasz

Apr 7, 2021

Did a dmv transaction that ended up costing us $3000 on a credit card because the rep at the office and on the phone gave us the wrong information! They said a name change on a title would be completed either the next day or by midnight when it actually is 7-10 business days. We purchased a new car using my credit card for the down thinking I would be able to sell my car to carmax the next day or two. As it turns out I can't sell my old car till it's completed in DMV's system which I have now found out is really 7-10 business days. Now we have 2 cars, two insurance and car payments, and $3000 on a credit card. All we got was we don't know why they told you that when that's not correct, sorry . Thanks for nothing AAA. We will never do another dmv transaction through you or recommend it to anyone else.

CHERYL KEITHLEY

Nov 8, 2020

Convenient and clean, organized, very pleasant place to process DMV transaction. Social distancing and mask wearing in place. Someone greets you at door, takes your name gets you on the list to be called in. It took less than 10 minutes start to finish. 🙂👍

James Theel

Aug 13, 2020

I'm embarrassed AAA got me to pay the membership fee for the lack of service provided.. I spoke with an employee on Monday who gave me a completely different answer than the employee did today on a title transfer. It is additionally embarrassing that the "15 minute" wait period for the appointment took 42 minutes to get no results.

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Questions & Answers

Does Auto club do DMV on Saturday ?

Wayne Mitchell | Aug 22, 2019
Nicola Lagalante | Aug 22, 2019

Yes they do

Are they open during lunch hours?

Connie Gaetano | Aug 22, 2019
Marianne Bernard | Aug 22, 2019

Yes

I can’t seem to get a live person via phone at this branch - how do I get a live person by phone without driving down there again? I get stuck in their voicemail wi the virtual assistant… thanks

Dawn Egan | Apr 23, 2022
Raghuveer Kamineni | Apr 23, 2022

Keep trying

Can I exchange my existing plates with BLACK plate at this location

Norm Wright | Aug 21, 2021
James Frannea | Aug 21, 2021

Why don't you call them.

Can I do a vehichle transfer there

Jana Atlas | Aug 21, 2020
Albert Lao | Aug 21, 2020

Only private party and within the state. Not out of state or dealer purchase

can I pay my daughters car registration as a member?

Glenn Petrovic | Aug 21, 2020
nadya Moon | Aug 21, 2020

yes

Does this AAA have notary services

Araceli Beauregard | Aug 21, 2020
Mike Zaldivar | Aug 21, 2020

Yes

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Do you have names of tour (excursions) companies for East Carribean cruise ship stops?

Andrew Hoffart | Aug 22, 2019
Bob Shetland | Aug 22, 2019

I'm not sure the AAA staff monitor these posts. I would recommend you calling them tomorrow to obtain the details you need.

How many miles can you tow my vehicle (truck) to repair shop ?

Teresa Schaffner | Aug 22, 2019
Sombershadows69 | Aug 22, 2019

Depends on which membership you have. Classic 7 miles or nearest service provider Plus up to 100 miles

DO YOU PROCESS FOR CA REAL ID?

Kattaleeya Ying | Aug 22, 2019
shondi partridge | Aug 22, 2019

No

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I need to renew my car license. Does your office have the California Driver Handbook? I need to review it for my test. I am a AAA customer.

Mary Treichel | Aug 22, 2019
Bob Shetland | Aug 22, 2019

Yes they have the booklet I would read it in conjunction with taking the tests on the DMV website. We had to renew our licenses in May and it helped a lot. Strongly recommend a reservation at the DMV to renew your license

I am buying my car from the leasing company. They sent me the title (still in the banks name) and all the paperwork filled in. Can I change the title through AAA? or do I need to go to DMV?

marisa driscoll | Aug 22, 2018
Candi Jones | Aug 22, 2018

You can do any type of DMV transaction regarding vehicles but only if yr an AAA member.

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How much are the regal tickets

Christiane Goldsworthy | Aug 22, 2018
Bob Shetland | Aug 22, 2018

Don't know, but we get ours at Costco.

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