AltaMed Medical Group - Santa Ana, Bristol

Antonio Cabrera

Horrible wait times the lobby was literally empty and they said the wait time is 3 hours, then when I asked how much longer they said it’s going to be a little more time because the Doctors are on lunch from 4-5. Just Horrible!

Cinthya Rodriguez

It’s disappointing that the patients appointment times are NEVER respected. I have been waiting for an hour after my “appointment” scheduled time and this happens every time i have an appointment. What’s the whole point of making an appointment if we get seen whenever the doctor feels like it? This is very upsetting because the staff is friendly but the way the perform is so unprofessional.

Marley Ruiz-vu

I made an appointment before reading the reviews and felt hesitant coming in. Fortunately my wait time was not what these other reviewers experienced. After checking in I was called in after 15 minutes. I scheduled my pre op with doctor Patrick Geisemann and he couldn’t have made me feel more comfortable. He thoroughly explained the results of my bloodwork and encouraged what I needed to do to better myself. There was a small issue with faxing over paperwork but was corrected immediately

Crystal Guzman

Horrible clinic, the staff does not communicate with each other. I drove for an appointment that was made by Alta Meds Call center *last week*. Before heading out to my appointment I received a call from altamed however they did not leave a message regarding the call so I show up to my appointment and they told me that since they don't have any lab orders they cannot see me. Then I asked the front office if they can pull up my chart to see if any lab orders were sent in or saved in my chart and she finally says oh yes they're in the chart... But says she cannot accommodate me at this time.. This is now the 2nd time I made an appointment where they Denied to see me when they were the ones who scheduled my appointment.. does not make any sense! Why would the call center agree to make an appointment if the clinic does not agree??????????? Please make sure to train your call center again/train your staff to leave messages and communicate with patients. Lastly what topped it all off was when I was heading out of the clinic there was a family with a little girl that was walking into the clinic and I noticed the security guard looking at the behind of the little girl and so I thought maybe he was looking at something else however when I walked past him I turned around to look at him and his eyes were fixated on my 8year old daughters rear so I told him please don't look at my child's body..