Las Mansiones

Antonio Borden

Great community , just moved from there with my spouse due to Military, but my time there was STELLAR . Great environment with friendly neighbors, pet friendly , nice floor plans and living space, 24/7 gym access and great Staff. Mrs.Hannah was amazing my whole time there, very dependable, friendly and made us feel right at home . Rep of the year. If i come back to El Paso Las Mansiones will be my choice of stay again.

Andrea Rangel

I lived at these apartments from March 2019 to March 2021. I LOVED living at these apartments. It was such a quiet community, and it has such pretty grounds. My maintenance issues were always taken care of very quickly. Communication needed some work at times, but I saw that improving more and more. It was just minor things. Regarding other reviews: Roaches; when I first moved in, that happened, but it was a few, and it quickly abated. They bring in pest control control consistently. Deposit; I had no issues with getting my deposit back. It was even commented that I took good care of the apartment. Pool and hot tub being out of order, the hot tub was indeed out of order very often. I didn't see the pool being unable to be used for very long when they had to do something with it. Gates; toward the end of my stay, they were broken quite often. That was due to the tenants or their guests, though. Some remarked favorably regarding security. I was given 2 numbers to call security, and they never ever answered. It was scary one time because there was a point that some neighbors had escalating violence, and I had no help at the time that I needed it. It was quickly taken care of after I sent an email, however. So, getting access to the security at the exact time I needed it would probably be my only real gripe. Front staff seemed to coordinate well with security when you emailed them with concerns. Front staff; front staff was nice. I chiefly interacted with Maria and Hannah. They were both very kind and helped out a lot. I agree with others regarding Michelle. I found speaking with her unpleasant at times. When I was first trying to move in, Michelle did not get back to me. She was friendly during the tour, but never let me know about availability and such afterward. I had to call, and Maria took over. She was EXTREMELY helpful. I talked to her several times about questions I had before moving in (I was trying to plan everything well) and she was very accommodating and patient with me. Cracks, doors swinging open; I had one crack in my ceiling. It gave me no issue. I had no issues with doors swinging or the like. Expanding on maintenence; I've read others saying things weren't fixed for months or they were spoken to in a condescending manner about things. I NEVER experienced anything like that. My concerns were addressed quickly, and maintenance staff were very friendly when I interacted with them. Even when passing on the grounds. Room sizes; I had the smallest unit, and I found it spacious. There was no proper room in my unit for the dining room. It pretty much made for a spacious living room. I preferred that. My bedroom was spacious. Bathroom was on the smaller side. My friends and family commented on how spacious my apartment was. Having the smallest unit, I don't imagine the others being too small as I read in another review. I hope that helps clarify things for people browsing apartments. Some of the things I read sounded like persnickety things or exaggerations. Unless things have changed greatly in the past year, It's a very quiet and lovely community. I loved every day that I lived there, and I would recommend it.

Christopher Morales

Great Apartment complex! We lived here for 6 months and everyone from the front office to maintenance has been very helpful and friendly with us. The apartments are clean, spacious, and affordable! You get what you pay for, a nice property, pools, gym, and a staff there willing to help you!

Becca Sol

I have lived in Las Mansiones East for the past 3 years. I am moving out because I took a job in another city, otherwise I would not leave. This has been the fourth apartment complex I have lived in and hands down has been the best overall. The front office and maintenance staff are friendly and attentive. They were very accommodating to my situation, during both the initial move-in and on vacating the property. During my stay I used most of the amenities (except during the quarantine) with no problems. When I return in 2/3 years I will definitely make Las Mansiones my home again. Thank you Hannah for all your assistance.