United States Postal Service

Category: Post office in Riverside, California

Address: 4150 Chicago Ave, Riverside, CA 92507, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–3PM

Reviews

Alex Groves

May 19, 2022

This is the worst United States Postal Service office I have ever dealt with. I filed a claim with USPS after a package of mine that showed as delivered was not in my mailbox. I was told by a USPS representative from this office that my package was accidentally delivered to the dorms at University of California, Riverside, instead of my apartment. He told me he believed USPS should be able to recover my package for me. Long story short, the package never arrived. I called this office for days and the phone would ring and ring until it was disconnected. I had to call the San Diego regional consumer affairs office to learn that my case had been closed even though my package was never recovered. I asked the San Diego office to send me a letter stating that the package had been lost. Though they promised it would be in my email, it never came. I lost a small amount of money, but I will never forget the terrible service I received from USPS and specifically the Riverside office.

Sencium

May 8, 2022

The postal workers here have been great as a customer who is here 4 times a week. However the management is the absolute worst. The moment you have any issue that needs escalation you'll never hear from them again. As someone here constantly it's so easy to see how poorly this place is ran. Constant issues that the management ignores. Avoid at all costs. I wish the postal workers here the best as this location is terrible. Long wait lines because customers ask to speak to manager. For weeks all I hear is our manager is unavailable/not on site can we take your number. They never call. Update, the couriers in this local zip code are the absolute worst. I've lost over 2 thousand dollars due to their incompitance. How hard is it to put the correct key in the mailbox for YOUR OWN PARCEL SYSTEM. my mail is literally being stolen because your handing it to someone else!!! Update... Again... It's just getting worse and worse. Usps is full of thieves and FRAUDS. Up to 6k in losses due to the incompetence. Another update: Missing mail searches now require an online account, auto close if your package says delivered even if it wasn't, and you don't get further help with customer support. I've fully given up on the post office and am closing my small online business. Thanks for ruining shipping for me.

Naty Hernandez

Mar 4, 2022

The inefficiency of this post office is amazing. Various packages have been lost, and the tracking not updated for days. Obviously now Covid is to blame, but before this happened, the situation was exactly the same. How can they lose a package in the truck? I always wonder how insignificant small packages arrive from China, and here they lose normal size packages even in the USPS truck... The staff does what they can, but it's not enough. Dissatisfied customers, and I lose loyal buyers.

Tori Dockery

Sep 2, 2021

The worst USPS I’ve ever had to deal with. When I found out that my mail was stolen I immediately requested an address change. Days later I receive a call from this location confirming my address change. Not only have I NOT received my packages at the new address, but so far 2 of my packages are being sent back to the senders! And nobody who works here knows why and they said they can’t do anything about it. So either the person who called me lied or someone on their end really messed up. A HUGE inconvenience for both me and the senders, after I did everything on my end to make sure my packages gets sent to the right address. Now I can’t trust my neighbors OR this USPS location with my mail, and it’s infuriating. If you live in this area and you have a business that ships or receives a lot of items, DO NOT go here. Try to avoid getting your packages sent to this location for any reason.

Thanks! Your review is awaiting moderation.

Questions & Answers

How much does it cost.

Kamei Robuck | Aug 21, 2020
Darnell Fields | Aug 21, 2020

How much does what cost?

Read More

how toschedule an appointment for passport at US post office on Chicago Ave, Riverside CA?

Hung Phan | Aug 22, 2019
Anastasia Nava | Aug 22, 2019

No appointments at this office walk ins Monday-Friday 10am-3pm depending on staff availability

Read More

How many Custodians do you have at that office? and is there any opening I'm looking for a transfer from the main plant in Redlands..thanks

Bobby Anders | Aug 22, 2018
cxjxgerdes cxjxgerdes | Aug 22, 2018

LMFAO.... don't think this is the way to apply!!! But hey, Good Luck Bobby!

Read More

If. A package was attempted delivery and nobody was home, can we pick it up today before you close

Lupe Castro | Aug 22, 2018
Mother of JUDAAA | Feb 22, 2022

No

I lost my tracking number how do I get it

Kelisha Smith | Apr 23, 2022
Vince Newell | Apr 23, 2022

Are you the sender or recipient?

Read More

We have mail boxes by the office how do I get someone to fix it? it will not close right?

Penney Wilfort | Aug 21, 2020
Michael “MacKelnuts” McKelvie | Aug 21, 2020

It depends on who owns it. If its owned by the post office, Just speak with a supervisor at whatever station your carrier services you from. If your office owns it, its the owners resposibility.

How long does it take for the post office to fix our community mail box that was broken into?

Mariana Whitted | Aug 21, 2020
jose merlos | Aug 21, 2020

About 30 days

Read More

is the post office open o the 31 of december?

Johnny The Cool Teenager | Aug 21, 2020
Big Fella | Aug 21, 2020

Yes

Read More

What are the Lobby hours

mary gardere | Aug 21, 2020
mary gardere | Aug 21, 2020

I thought lobby would be open

Read More

Why am I not getting food ads anymore?? I depend on their delivery.

Stephanie Cobain | Aug 21, 2020
Eva Martin Del Campo | Aug 21, 2020

The Post Office has done route adjustment, so the new route are running out of ads. So like today I had to get some from the other route. Some carriers do this and some do not.

Anyone have the direct number to this post office???

elizabeth rivera | Aug 22, 2019
Ozie Martin | Aug 22, 2019

Unfortunately, they don't issue that phone number to the public at large.

Is there a direct number for this location. I work while this location is open so I can only call

Jason Lang | Aug 22, 2019
Jason Lang | Aug 22, 2019

Jose it is not, each post office has a direct number.

Read More

I want to renew my PO Box

Thanh Trang Nguyen | Aug 22, 2019
Ozie Martin | Aug 22, 2019

Contacting your Post Office and expressing that you wish to renew or extend P.O.Box services should suffice. They'll tell you what you need to know to do so.

Can we get general delivery at this location?

Andrew Grijalva | Aug 22, 2019
Anastasia Nava | Aug 22, 2019

No general delivery at this office for riverside you would go to 3890 N orange ave 92501

When can you take your passport photo?

Kimberly B | Aug 22, 2019
cxjxgerdes cxjxgerdes | Aug 22, 2019

They do the passports at the post office in downtown Riverside, they only take cash if I'm not mistaking.

Read More

I see there is a sign on box in front that says it is broken do not use. I mailed something from that box Sat. the 17th of Nov. Was that mail picked up or is the mail still in broken box. Kathy taylor

Kathy Taylor | Aug 22, 2019
Robert Patterson | Aug 22, 2019

You will have to call that post office directly.

Hello good Morning! I recently changed my address, and some correspondences included DMV documents returned to this USPS office, how do I get these documents sent to my new address, and I live in San Francisco

C-NY C-NY | Aug 22, 2019
Miguel Guzman | Aug 22, 2019

Also if mail has been returned to post office with no change of address most likely it would of been sent back to the sender.

Read More

Why does your staff scan my packages as delivered, never deliver them, say you lost it then steal my packages?

高嶋優(Senpai) | Aug 22, 2019
cxjxgerdes cxjxgerdes | Aug 22, 2019

How do you know?

If I put a letter in the blue collection box out front today when will it be picked up from the mailbox

christy Lynn | Aug 22, 2019
cxjxgerdes cxjxgerdes | Aug 22, 2019

Read the label on the box!

Do we need an appointment to process a new passport? If so is there a phone number, instead of voice machines?

Sandra Slowik | Aug 22, 2018
Anastasia Nava | Aug 22, 2019

No appointment needed passport processing starts at 10am

How much are the fees to renew a passport? Can I use a (I phone) picture to avoid extra photo fees?

Marty Miles | Aug 22, 2018
Miguel Guzman | Aug 22, 2018

I belive their 110 and with fees comes out to 160 and no I phone and you have to print it out per spec. If you have a phone why not ask siri.

what do we do if our entire mail box was stolen from our area?

Joanna Burgess | Aug 22, 2018
Jose Urena | Aug 22, 2018

Report it to the police then go post office and let them know.

How can I send a pkg to a homeless person?

Barbara Matalin | Aug 22, 2018
David Sparks | Aug 22, 2019

Send it directly to General Delivery at the USPO of your choice...preferably near where your homeless friend lives...he can then go to that Post Office and pick it up asking for General Delivery to his name...

Read More

Do u have post mail cleft

Veronica Alfaro | Aug 22, 2018
cxjxgerdes cxjxgerdes | Aug 22, 2018

Cleft?

How much would cost to send a package weighing 84 lbs.

Randy Herrera | Aug 22, 2018
d. Ray Owens | Aug 22, 2018

That would depend on where you want it sent, the size and if it is express 🤔There are calculators online if you know the zip code.

What day es better to go passport?

Ana Diaz | Aug 22, 2018
d. Ray Owens | Aug 22, 2018

Wednesdays are less crowded.

Read More

What time they open

Maria Cardenas | Aug 22, 2018
Gaurav Dhapola | Aug 22, 2018

They open at 9 am till 5 pm on Monday till Friday. 9 am till 3 pm on Saturday. They are closed on Sunday.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places