Merchants Credit Guide Co

Category: Debt collection agency

Address: 209 S La Salle St, Chicago, IL 60604, USA

Phone: +18882493815

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Melissa Hartley

Oct 21, 2022

These people are scams. They tried to tell me I had a debt with a certain company. The company told me I did not owe them anything and they had never heard of Merchants Credit. They are rude, unprofessional and scam artists. Beware!

Teena Ochoa

Sep 26, 2022

I received a call from Ely Robinson and he was very rude and unprofessional. He provided incorrect information and was all over the place. He was in a hurry to get off the phone yet kept asking if I had questions, which I did and still wouldn’t let me talk. He kept talking over me and being condescending. How do you expect me to get anything resolved when your representative is uneasy and impatient. Do better please!

nichole sunderman

Sep 13, 2022

I had a few medical bills on my credit report. Everytime I called this company I got amazing representatives. Always polite, genuine and patient. I wish I got the names of everyone I spoke too. I was able to set up automatic payments and as long as my payments went through it would stay off my credit report. I just called and spoke to a young lady who was so pleasant, I just wanted to know when my last payment would be... Thank You for making paying this debt so easy and providing excellent customer service!!

Bryan Hawkins

Aug 5, 2022

Tried to clear up.my bill and was unable too thee woman said u have a lawyer I said no she didn't believe me so told me to email someone and I did have heard nothing meanwhile it sits on my credit report..Guess they really don't want you to pay

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Questions & Answers

will MERCHANTS CREDIT GUI take a discounted settlement payment to close a open account thats been open for almost 2 yrs ???

GRUMPY | Nov 3, 2021
Merchants Credit Guide Co | Nov 3, 2021

Please call us at (888) 249-3811

where do i send payments

Don Andrews | Nov 4, 2019
Merchants Credit Guide Co | Nov 3, 2020

Call 888.249.4134 for complete instructions

how do I obtain a copy of payment agreement

Rebecca Snyder | Nov 4, 2019
Merchants Credit Guide Co | Nov 3, 2020

Call 888.249.4134 for complete instructions

What do they do

Herman Jackson | Nov 4, 2019
Merchants Credit Guide Co | Nov 3, 2020

MCG works with consumers who owe outstanding balances in navigating the best way to settle debts to service providers. In other words, MCG is a third party debt collection agency.

How do you get them to answer the phone

Brittany Crooker | Nov 4, 2018
Merchants Credit Guide Co | Nov 3, 2020

Call 888.249.4134 - someone will be happy to speak with you and answer any questions you may have.

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