Lowe's Home Improvement

Category: Home improvement store in Burbank, California

Address: 2000 Empire Ave, Burbank, CA 91504, USA

Phone: +18185572300

Opening hours

Sunday: 7AM–9PM

Monday: 6AM–10PM

Tuesday: 6AM–10PM

Wednesday: 6AM–10PM

Thursday: 6AM–10PM

Friday: 6AM–10PM

Saturday: 6AM–10PM

Reviews

ray nosrati

Aug 13, 2022

Hi. I purchased Kraftsmaid kitchen cabinets from your store in Burbank. Mary K was really great with suggestions and being there for us. We changed our minds so many times regarding design and color but she was very patient with us. Everything was delivered within weeks and Chuck and his professional crew (Mr. Alfonzo and Mr. Daniel) installed everything for us. The installers were very professional and did beyond my expectation. They are great looking cabinets and quality is great also. Thank you.

JayR Trvlr

May 16, 2022

Failing to comply with ADA, parking spaces farther away, and ADA access blocked by planters. The parking spaces that are on the left side, by the garden center are badly located , those are on the path of the exit and bearly space enough for the vans. If are loading something run the risk of being hit by a car racing to the mall exit. Curbside pick up it’s efficient, associates are available for advise, help and questions.

Trevor Pudvan

May 16, 2022

Huge store with a wide selection. Crazy parking lot that's too close to Costco for my liking. I only go to this shopping center when I absolutely have to. But that's probably just me being a little crazy. If you're in the area and need anything for your home, work or hobbies... This place should have it.

jenn meows

Jun 20, 2021

Saddest Lowe’s I’ve been to. Nearly all the outdoor succulents were dying as well as many other plants from the heat. Not much of a selection for houseplants. I didn’t photograph much since many of the plants were dying. However I did enjoy looking at their little 1.5 oz succulent pots. I haven’t seen these little ones in other Lowe’s I’ve stopped at.

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Questions & Answers

I HAVE BEEN CALLING FOR 2 DAYS ABOUT A DELIVERY AND NOT ONE TIME WAS THE CALL ANSWERED.

Rich & Gail French | Aug 21, 2020
Maria P Hernandez | Aug 21, 2020

Wow, is it the right number?

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Do they ever answer their phone? I’m willing to bet they don’t

Fart Balloons | Aug 22, 2019
Larry Campbell | Aug 21, 2020

They don’t ever answer the phone. For a company that repeatedly says they are here for us, they really aren’t. Customer service sucks. The board cutting saw is broken more often than not.

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Why not pick up the phone?

Marc Verbena | Aug 21, 2020
MSH Management | Aug 21, 2020

They rarely pick it up.

Not that this complaint will go anywhere as it is very clear Lowe's Burbank does not care about Customer Service. NO ONE ANSWERS THE PHONE!!! Plus their Delivery Department seems to only have excuses "we're short handed"! Very unprofessional reason

Doreen Sodetani | Aug 21, 2020
john kokai | Aug 21, 2020

I hate that place , plus they a rip off. You better off going to home depot in burbank

I'm having the same issue. No one answers the phone at Lowes Burbank. Delivery guys scuffed up my new refrigerator and they told me to call Lowes Burbank on the issue. NO ONE ANSWERS. I will call credit card to dispute the charges.

RAYMO W. | Aug 21, 2020
Claudia Hernandez | Aug 21, 2020

I went to the store and made that question. They said they don't have enough personal working.

Why doesn't anyone answer the phone at Lowes Burbank? I've purposely let it ring for the last 38 mins 14 secs just to see if anyone would pick up. Too bad. I'll go elsewhere cuz they picked up and answered my question.

M B | Aug 21, 2020
J Bdl | Aug 21, 2020

Everyone has done away with store operators sooo, any employee who has a scanner/phone is able to answer the phone. Guess what? I was hired for paint or lumber, it's not my job to answer the stores phone. Sorry, but now you know.

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I've called many times, to many departments and I can NEVER EVER get anyone to answer the phone....it is so frustrating!!

Meggie Goodwin | Aug 21, 2021
Karl E. Hosch | Aug 21, 2021

Agreed. Most places are like that these days. Your best bet is to talk to an operator before any particular department. Operators answer phones and can be somewhat depended on for service. If that fails, visit the store in person which may result in a little less frustration. Stores suck, times have changed.

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MILITARY DISCOUNTS AVAILABLE?

Frank Sakata | Feb 22, 2022
Punj Abi | Feb 22, 2022

No offer is past alrwady

How come nobody answers the phone? I have been calling non-stop ALL DAY LONG! This is not professional at all!!!

Sevan Davoodian | Aug 21, 2021
CLKY23 | Aug 21, 2021

Because they don't have time to speak to a bum like you

Will Lowes Hardware open tomorrow?

nilda unger | Jun 22, 2022
Humberto Beltran | Jun 22, 2022

Yes they open...

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I've been waiting for help on the phone for over 30 mins is this normal ?

Andy Avalos | Feb 22, 2022
Dave Casadaa | Feb 22, 2022

If your about burbank yes Some and pacoma are a lot faster

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LOWES OFFERED A MILITARY DISCOUNT PREVIOUSLY. WHY WAS IT DELETED?

Frank Sakata | Feb 22, 2022
john crowder | Feb 22, 2022

Don't know about about military discount at Lowes I don't shop there

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Why nobody answer the phone!!!!!!!

Ana T. | Sep 25, 2021
Mr. Kandlestick | Sep 25, 2021

Stop being lazy and go to the store

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Why won't anyone answer the phone-anyone??? I guess I'll have to go back to Home Depot to buy the rest of our appliances-ugh

Gloria Maroun | Aug 21, 2021
Del Tafoya | Aug 21, 2021

Unfortunately they don't have an employee that just sits around waiting for the phone to ring. They are probably busy helping other customers. Any thing you may be looking for can be found and ordered through their website.

Why is it that customers calls are never answered? I am interested in purchasing from your store, far from my location. I would hate to drive there and the items are not available. It not right nor is it fare to your consumers.

Vanessa Robinson | Aug 21, 2021
Mauricio R | Aug 21, 2021

I know what you mean! I was there a few days ago and it was frustrating driving there shopping for a friend and not finding the everyday common needed things. I grew up in LA County and I moved to OC where a store like Lowe's have plenty! I like to support the small business but Amazon is always the Option!

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I've been trying to call and no one is answering???

Suzette Manuel | Aug 21, 2021
Steven Murray | Aug 21, 2021

Keep trying, check the website, or dive over, they're probably busy.

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Yes, Why doesn't anyone answer the phone been trying for the past half hour get incontact with someone anyone at this point

Julio Tzoc | Aug 21, 2020
Don PUKAL | Aug 21, 2020

That's how they are. I don't know why.

Where can I buy the solar 8 " skylight tube?

millicent reynolds | Aug 22, 2019
Edward's Enterprises (Remodels & Repairs) | Aug 22, 2019

As of 2-10-19 there doesn't seem to be an 8" solar skylight tube available at Lowes or Lowes.com. They offer a 10,14, and 22 inch version on their website you can order and have delivered. -Edward's Enterprises Remodel Contractor and Handyman

Do lowes sell Marithon sod grass?

Kathy Depp | Aug 22, 2018
Edward's Enterprises (Remodels & Repairs) | Aug 22, 2019

As of 2-10-19 Lowes carries sod by "Harmony Brands". http://harmonybrands.com/ This is different than Marathon Sod, which is sold by Southland Sod Farms. You can order sod directly from Marathon, or through a nursery like Nick's Nursery in Sun Valley. -Edward's Enterprises Remodel Contractor and Handyman

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Does lowes sell stevia plants?

B Fernandez | Aug 22, 2018
Connor Rohan | Aug 22, 2018

lol@ Jordan Slezak thinking stevia and salvia are the same thing

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will you cut wood for me whenever I come in to the store or are there certain times?

Robin Newton | Jun 22, 2022
Sheri Young | Jul 22, 2022

Yes, they do

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Why do you bother to have a phone number if no one ever answers? I let it ring for 16 minutes and then it hung up.

Drachona The Wolf | Jun 22, 2022
Rimona Seay | Jul 22, 2022

They're useless and so unprofessional. .

I NOW UNDERSTAND WHY SO FIU PEOPLE NORMALLY AT THE STORE, THE WORST EMPLOYEE AND CUSTOMER SERVICES, DO NOT ANSWER THE PHONE BECAUSE THEY DON'T CARE AT ALL. GOOD LUCK WITH YOUR SYSTEM

Hugo Gil | Mar 24, 2022
Gregory Cook | Mar 24, 2022

I disagree. I go to this store on a regular basis. I find the employees to be very helpful. Everyone knows that you don't get anywhere calling these stores. You must go in and find what you need. I'm sorry that customer had such a bad experience.

What are your Sunday hours

jean Williams | Aug 21, 2021
Greg Jimenez | Aug 21, 2021

7a-9pm

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No customer service

Flora Mckee | Aug 21, 2021
Andrew b | Aug 21, 2021

There was customer service when I was there. Paint guy helped me right away. Someone answered my questions when I needed help. Sure, I had to find someone to help but they helped when asked.

What are the Covid safety practices like here?

Anonymous | Aug 21, 2022
Luis Rojas | Aug 21, 2021

Wearing your mask

Hello, I have a situation where my brother lives in Vegas and he rents a house here in LA. He has asked us to purchase kitchen appliances for his home remodeling. What would he/we need to provide you if he wants to use his Lowe's card?

Suzette Manuel | Aug 21, 2021
Gene Gonzales | Aug 21, 2021

I cant answer her question,sorry.

What time does Curbside pickup close?

Mary Romo | Aug 21, 2020
Mahdi | Aug 21, 2020

6ish

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Hello, Do you have Yellow Blue Palo Verde Feature Tree in Pot (With Soil) (L4007) If yes, what the size ? Thanks

Marc Bineau | Aug 21, 2020
Arthur Greenup II | Aug 21, 2020

Call the store

I have a 1921 house in Glendale, CA, with a sagging rain gutter. Can you recommend a professional to fix it please.

John Adan | Aug 21, 2020
RenOne Lab (renonelab) | Aug 21, 2020

You'd be better searching Google for a gutter company .

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i was on line earlier and wanted to know when the Dishwasher Bosch SGX68U55UC was available for pickup?

Patricia Holmes | Aug 21, 2020
Mr. Kandlestick | Aug 21, 2020

It's a special order item Soo when you place an order it's will give you a specific day for pick up or get it delivered to you But it's not a regular in stock item

are you have any store in near Pasadena or San Marino Ca

Mei Poon | Aug 22, 2019
Mr. Kandlestick | Aug 22, 2019

There's no store in Pasadena closets is covina and burbank

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do you deliver to toluca lake?

C Gregory | Aug 22, 2019
Michelle Nugent | Aug 22, 2019

I'd check the website or call directly.

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What is the current discount on kitchen cabinets

Donna Tracy | Aug 22, 2019
Michelle Nugent | Aug 22, 2019

Not sure. I'd check the website.

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Do you have onion plants different stages of growth

E P | Aug 22, 2019
Samuel Loeza | Aug 22, 2019

Nope

If I need to replace a trash compactor in the kitchen, do you have technicians that can take the old one out and replace it with a new one from Lowe's?

Kitty Swink | Aug 22, 2019
Goldie italia | Aug 22, 2019

Craig Hutton, wow, your a delight! 👹

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Do you sell and cut to order hanging blinds?

Tandi Byrne | Aug 22, 2019
magali jarillo | Aug 22, 2019

I think they do

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Do you carry blue penny round tiles

JoAnne Michels | Aug 22, 2019
Michael Wilson | Aug 22, 2019

Check Lowe's.com.

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